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Sue Sunni Patterson's picture

How to engage patients to pay their medical debt

Sue (Sunni) Patterson
President/CEO
Jeffrey T. Fowler's picture

How to repair and restore grass destroyed by insects and bugs

Jeffrey T. Fowler
District Director, PSU Cooperative Extension
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Are you deep into a career or professional field, or thinking about making the big move into one? ExpertBeacon has experts with proven advice in a plethora of fields from energy, health care, entertainment, transportation, and much more.

How to be an environmental steward at your sports facility

Spring celebrates Earth Day and encourages people to reevaluate their environmental footprint. Here are some tips on how you can improve your conservation efforts and help the environment at your local park, in your own backyard, or at a sports and recreation facility. 

Kristen AlthouseEducation Manager

Kristen Althouse is the Education Manager for the Sports Turf Managers Association (STMA). A Penn State graduate with a B.S. in Turfgrass Science and an M.Ed. in Agricultural and Extension Education, Kristen focuses on the educational needs of t...

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How to engage patients to pay their medical debt

More and more patients are calling medical practices to find out what a procedure costs. Doctors find themselves being asked about what a test costs first, instead of the patient automatically doing what the physician says. And, of course, more of the financial aspects of healthcare are falling on the patient, meaning they may have to pay a medical expense that will produce a sudden and all too real hardship.

Following are some dos and don’ts on connecting with patients on their financial responsibilities for quality healthcare.

Sue (Sunni) PattersonPresident/CEO

Sue (Sunni) Patterson started in the healthcare industry as a senior medical claims processor with a major insurance payer. Sunni is President of RMK Holdings Inc., a healthcare revenue cycle management services firm. Key specialization areas in...

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Take steps to protect turf on heavily-used sports fields

Managing a heavily-used athletic field can be a daunting task. While you may do your best to limit the number of events, the reality is, many times your field will host more activities than it can handle under normal maintenance practices. Intensive use can put turfgrass under a lot of stress. It is essential to optimize turfgrass health to reduce the amount of stress plants experience and provide the best possible field conditions.

Kristen AlthouseEducation Manager

Kristen Althouse is the Education Manager for the Sports Turf Managers Association (STMA). A Penn State graduate with a B.S. in Turfgrass Science and an M.Ed. in Agricultural and Extension Education, Kristen focuses on the educational needs of t...

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How to correctly use patient credit cards to pay medical bills

Storing credit card data on file is a great way for providers to streamline their revenue cycles and collect more of each patient's financial responsibility. However, there are right ways and wrong ways to go about this, many of them related to privacy practices and financial industry standards. Here are some good golden rules for credit card storage and processing.

Sue (Sunni) PattersonPresident/CEO

Sue (Sunni) Patterson started in the healthcare industry as a senior medical claims processor with a major insurance payer. Sunni is President of RMK Holdings Inc., a healthcare revenue cycle management services firm. Key specialization areas in...

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Put an energy saving program together for a multifamily property

From single-family neighborhoods to high-rise condominiums, many community associations are interested in energy management but believe it’s too hard to get a savings program off the planning table and into action. Boards often face time crunches, competing priorities, pressing financial challenges, and unpredictable operational emergencies, which push energy management to the side. Fortunately, a few basic steps can lead to immediate and significant financial savings and energy savings.

Chris NormandeauFS Energy Director

As Director of FS Energy in Florida, Chris Normandeau is responsible for helping community associations managed by FirstService Residential reduce energy use and costs. He serves as a trusted advisor to boards, creating management plans to curta...

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Correct ICD-10 coding and documentation will help reimbursement

If you’ve heard this once, you’ve heard it a thousand times: if it isn’t documented, it didn’t happen. Nor can you bill for what was not documented. One continuing issue for most healthcare providers is adequate documentation of services. The big move to an ICD-10 coding standard, along with various regulations and industry changes, will create another level of complexity. From the physician to the coder to the medical biller to the patient, documenting services accurately and with supporting detail will impact coding, billing, and reimbursement.

Sue (Sunni) PattersonPresident/CEO

Sue (Sunni) Patterson started in the healthcare industry as a senior medical claims processor with a major insurance payer. Sunni is President of RMK Holdings Inc., a healthcare revenue cycle management services firm. Key specialization areas in...

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Educate patients on their health plan deductibles for faster payment

A prominent study at the USC Schaeffer Center for Health Policy and Economics found that over 40% of respondents didn't understand the concept of a deductible. How well do your patients understand their plan benefits and what are the ramifications to your bottom line when they do not?

Sue (Sunni) PattersonPresident/CEO

Sue (Sunni) Patterson started in the healthcare industry as a senior medical claims processor with a major insurance payer. Sunni is President of RMK Holdings Inc., a healthcare revenue cycle management services firm. Key specialization areas in...

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How to overcome 90 day ACA grace period payment delays

One aspect of the current administration's Affordable Care Act may have your medical office very concerned. Essentially, a 90 day grace period for enrolled members means that there is a 60 day window where insurance companies can pend claims depending on ultimate actions by the patient. If a patient drops insurance after that window, these claims may be denied by the insurance company. This could mean a significant slowdown in cash flow to you.

Sue (Sunni) PattersonPresident/CEO

Sue (Sunni) Patterson started in the healthcare industry as a senior medical claims processor with a major insurance payer. Sunni is President of RMK Holdings Inc., a healthcare revenue cycle management services firm. Key specialization areas in...

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How to manage and maintain the perfect baseball field

Jeffrey T. Fowler District Director, PSU Cooperative Extension Sports Turf Managers Association, Academic Rep

Ever wondered how baseball fields look so pristine throughout the summer? Here are some tips that apply to perfecting the playability, conditioning and safety of sports fields, but also apply to your own lawn. To ensure you maintain the best soil, greenest grass, and nicest looking outfield, follow this advice.

Jeffrey T. FowlerDistrict Director, PSU Cooperative Extension

Jeffrey Fowler is the District Director for Venango, Clarion, Warren and Forest Counties in Northwest Pennsylvania. Since 1988, he has been working for Penn State University in Cooperative Extension. In addition to being District Director, Fowle...

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Selecting the best mud logging services provider

Larry Miller Vice President Exploration and Business Development Peregrine Petroleum

Mud logging services provide detailed information regarding the lithology and fluid content of rock samples circulated to the surface in drilling fluid during the drilling of oil and gas wells. Other measured parameters include rate of penetration, pump rate, pump pressure, weight on bit, strokes per minute, mud weight, mud viscosity, and mud volume. The lithology is interpreted by personnel working in a mobile laboratory at the well site by examining rock cuttings, and the other parameters are measured by equipment on the rig or in the mud-logging unit.

Larry MillerVice President Exploration and Business Development

Larry Miller is Vice President Exploration and Business Development for Peregrine Petroleum. He earned a B.S. in Geology from the University of Texas at Austin and an M.B.A from the University of Dallas. He has extensive experience involving wel...

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Prepare for the Affordable Care Act for healthcare marketing success

Jim Walker Director, Marketing Strategy Cadient Group

"In skating over thin ice our safety is in our speed." — Ralph Waldo Emerson

Jim WalkerDirector, Marketing Strategy

Jim provides strategic marketing and communications insights for a wide range of clients, focusing on Healthcare 2.0 solutions. He is particularly interested in helping brand teams take advantage of social networks, mobile marketing, and video-b...

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Successfully replace your EHR technology with careful preparation

Between 2010 and 2012, electronic health record replacement systems has grown over 50% with 2013 peaking at nearly 75%. The three year study published by Software Advice, also cites the major reason for replacement is due to dissatisfaction. If you are considering adopting or replacing your EHR platform, preparation is vital. Follow this expert advice to increase better patient experiences without hindering practice performance.

Sue (Sunni) PattersonPresident/CEO

Sue (Sunni) Patterson started in the healthcare industry as a senior medical claims processor with a major insurance payer. Sunni is President of RMK Holdings Inc., a healthcare revenue cycle management services firm. Key specialization areas in...

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A happy medical team can supercharge your average patient experience

For some physicians, managing staff in a medical office is often an afterthought and can be extremely challenging. Taking the time to understand how each staff member’s role impacts your practice can assist you in achieving positive net gains in terms of revenue and practice culture. Here are a few tips for practice leaders who are in the position to delegate a wide array of tasks to staff on a daily basis.

Sue (Sunni) PattersonPresident/CEO

Sue (Sunni) Patterson started in the healthcare industry as a senior medical claims processor with a major insurance payer. Sunni is President of RMK Holdings Inc., a healthcare revenue cycle management services firm. Key specialization areas in...

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Choose a medical billing and collections agency right for your practice and patients

The third party medical service providers you select can do a world of good for your medical practice and patients, or can cause a world of embarrassment, tarnishing your community image.

Sue (Sunni) PattersonPresident/CEO

Sue (Sunni) Patterson started in the healthcare industry as a senior medical claims processor with a major insurance payer. Sunni is President of RMK Holdings Inc., a healthcare revenue cycle management services firm. Key specialization areas in...

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How to prepare your fields for spring sports

Tom Serensits Manager Penn State’s Center for Sports Surface Research

Your turfgrass survived the long, hard winter and now it is time to get the field ready for spring play. Hopefully, you prepared your field for the winter during the fall and you are heading into the spring with a strong, healthy turfgrass stand. Even if the field is not in optimal condition, there are still things you can do to prepare it for use. The following tips and advice will help to prepare your field for spring.

Tom SerensitsManager

Tom Serensits is the Manager of Penn State’s Center for Sports Surface Research, co-owner of A. McNitt & SerenSoil Testing, LLC, and coordinator of the NFL independent game day playing surface testing program. Tom holds a B.S. in Turfgrass Scien...

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Prepare sports fields for the harsh winter to prevent damage

The fall sports season is ending and it is time to prepare your sports field for winter weather conditions. Implement the following tips to reduce winter damage and set your athletic surface up for success in the spring.

Kristen AlthouseEducation Manager

Kristen Althouse is the Education Manager for the Sports Turf Managers Association (STMA). A Penn State graduate with a B.S. in Turfgrass Science and an M.Ed. in Agricultural and Extension Education, Kristen focuses on the educational needs of t...

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How to repair and restore grass destroyed by insects and bugs

Jeffrey T. Fowler District Director, PSU Cooperative Extension Sports Turf Managers Association, Academic Rep

During the summer, insects can do considerable damage to sports fields and open grass areas across the country. Recovery from this is vital to the playability of those fields next year. The following is a list of do’s and don’ts to recuperate from the devastation insects can have on your green grass.

Jeffrey T. FowlerDistrict Director, PSU Cooperative Extension

Jeffrey Fowler is the District Director for Venango, Clarion, Warren and Forest Counties in Northwest Pennsylvania. Since 1988, he has been working for Penn State University in Cooperative Extension. In addition to being District Director, Fowle...

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Proper maintenance of sports fields can prevent athlete injuries

Across the country there is heightened focus on athlete safety. This has resulted in more scrutiny of contributors to athlete injuries. Players on any athletic field are exposed to some risk of injury; however, reducing head trauma is a primary concern, especially in football.

The priority for those maintaining athletic surfaces is to provide safe, playable fields for all participants including athletes, referees and spectators. Here is some advice to help.

Kristen AlthouseEducation Manager

Kristen Althouse is the Education Manager for the Sports Turf Managers Association (STMA). A Penn State graduate with a B.S. in Turfgrass Science and an M.Ed. in Agricultural and Extension Education, Kristen focuses on the educational needs of t...

View Full ProfileRecent Articles

Embrace technology to be a better property management professional

In today’s competitive real estate market, property management professionals need to be at the top of their game. With daily tasks ranging from meeting with clients, managing the office and showing properties, the property manager’s list of to-dos is never ending and can be exhausting. Compounding these issues is the presence of outdated and underutilized technology tools. How can property managers increase efficiencies, cater to their customers, and manage stress?

Nat KunesVP Product Management

Nat is responsible for setting the product strategy for AppFolio Property Manager. He spends his time listening to customers and working closely with the engineering team to define the business problems AppFolio’s products will solve. In his fre...

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How to best maintain football fields during and after the season

Jeffrey T. Fowler District Director, PSU Cooperative Extension Sports Turf Managers Association, Academic Rep

Fall in America means football season. Without careful planning and execution, fields can become unsafe for play. Below is a list of “do’s” and “don’ts” that will aid in keeping your football fields safe and playable throughout the season.

Jeffrey T. FowlerDistrict Director, PSU Cooperative Extension

Jeffrey Fowler is the District Director for Venango, Clarion, Warren and Forest Counties in Northwest Pennsylvania. Since 1988, he has been working for Penn State University in Cooperative Extension. In addition to being District Director, Fowle...

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How to protect and maintain athletic fields in the heat of summer

Jeffrey T. Fowler District Director, PSU Cooperative Extension Sports Turf Managers Association, Academic Rep

As summer approaches and temperatures rise, the interaction between grasses and environmental stressors becomes problematic. The combination of heat, drought, wear and disease are responsible for most of the injury seen during the summer on athletic field surfaces. Heat stress is the underlying factor that weakens turf to the extent that is more easily killed or injured by one of the other common mid-summer stressors. Below is a list of “do’s” and “don’ts” for you to follow this summer.

Jeffrey T. FowlerDistrict Director, PSU Cooperative Extension

Jeffrey Fowler is the District Director for Venango, Clarion, Warren and Forest Counties in Northwest Pennsylvania. Since 1988, he has been working for Penn State University in Cooperative Extension. In addition to being District Director, Fowle...

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How to ensure your soccer field is always in the best condition

Jeffrey T. Fowler District Director, PSU Cooperative Extension Sports Turf Managers Association, Academic Rep

In June and July, millions of people are tune into the FIFA World Cup. Every four years, this month-long event brings out the passion and excitement of fans around the world, but also increases interest in the game.

The United States hosted its first and only FIFA World Cup in 1994. Since then, the sport has grown tremendously with millions of youth players participating each year. With that, safe and playable fields are needed for them to enjoy the game. Below are some recommendations on how to manage a soccer field.

Jeffrey T. FowlerDistrict Director, PSU Cooperative Extension

Jeffrey Fowler is the District Director for Venango, Clarion, Warren and Forest Counties in Northwest Pennsylvania. Since 1988, he has been working for Penn State University in Cooperative Extension. In addition to being District Director, Fowle...

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Buy an established medical practice with this expert advice

Medicine and business are more and more intertwined – this is especially so when a doctor is looking to buy a practice. As you are considering your options, there are certain things you should look out for, like negotiating the price, contracts, and whether or not it is a stock purchase or an asset purchase. To help you out, here is some expert advice when buying a medical practice.

Jodi LaurenceHealth Law Attorney

Jodi B. Laurence is a board certified health law attorney with extensive healthcare executive experience and is a founding partner of the Florida Health Law Center. Ms. Laurence has significant experience in all aspects of health law, including ...

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Achieve private company success in the oil and gas industry

The formation of private energy companies generally follows commodity prices, with the number of new companies increasing with the prospect of higher energy prices and the number shrinking under prolonged lower prices. Because the barriers to entry are quite low, almost anyone with a smattering of petroleum background can start an oil and gas company. However, whether or not the start-up company succeeds or fails can be explained, at least partially, is determined by how they think and act like a public company in their day-to-day operations.

William C. NelsonBoard of Managers

William C. Nelson has more than 35 years of experience in the energy industry after earning Bachelors and Masters Degrees in Chemical Engineering from Purdue University. Mr. Nelson worked for energy giant Atlantic Richfield Co. (ARCO) for 26 yea...

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Hire engaging entertainers for senior care residents' enjoyment

If word of mouth is your most important marketing tool, it comes down to the experience of care and how people talked about it that determines whether or not your occupancy rate is high, and seniors are enjoying the experience you bring them. In other words, the experience is the marketing. This is why many of the top notch senior care providers have hired chief experience officers to bring in a high level of entertainment to up the experience of your seniors.

Anthony Cirillo, FACHEPresident

There are almost 40 million people aged 65+ in the United States. America’s 50 and older population will reach 100 million this year. Anthony Cirillo is a passionate advocate for these caregivers and seniors, helping them lead a quality life thr...

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Identify situations that can minimize medical malpractice liability

One of the things that you may fear most of all is a medical malpractice suit. Liability regarding medical malpractice can sink all sorts of medical businesses or draw them into protracted legal battles that can sap resources and put a lot of stress on your team. And, with more practices automating and streamlining operations through technology adoption, liability can often increase due to initial implementation, medical coding errors, or a patient’s option to receive their medical record in an electronic format that is now in effect under the new HIPAA ruling.

Sue (Sunni) PattersonPresident/CEO

Sue (Sunni) Patterson started in the healthcare industry as a senior medical claims processor with a major insurance payer. Sunni is President of RMK Holdings Inc., a healthcare revenue cycle management services firm. Key specialization areas in...

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Ensure your medical practice complies with HIPPA data privacy

Many medical businesses know that the Health Insurance Portability and Accountability Act or HIPAA, as it is commonly known, can be a major source of frustration, hard work, and confusion when it comes to compliance with retaining patient health data privacy. Sticking to the letter of the law in HIPAA compliance can be incredibly challenging. Here is some advice for doctor’s offices and other providers looking to get kosher in terms of keeping up with what this legislation requires.

Sue (Sunni) PattersonPresident/CEO

Sue (Sunni) Patterson started in the healthcare industry as a senior medical claims processor with a major insurance payer. Sunni is President of RMK Holdings Inc., a healthcare revenue cycle management services firm. Key specialization areas in...

View Full ProfileRecent Articles