AutoZone vs NAPA in 2024: An In-Depth Comparison
As major retailers of aftermarket automotive parts and accessories in the United States, AutoZone and NAPA are remarkably similar in many regards. However, our in-depth analysis reveals some crucial differences in product selection, pricing, and services that consumers should understand before choosing where to shop in 2024.
The High-Level View
Looking strictly at revenue and store counts nationwide, NAPA‘s parent Genuine Parts Company (GPC) edges out market leader AutoZone slightly:
Key Metrics
| Metric | AutoZone | NAPA/GPC |
|---|---|---|
| 2022 Revenue | $15.6 billion (1) | $20.8 billion (2) |
| US Store Count | Over 6,500 (3) | Around 6,100 (4) |
However, when looking specifically at the companies‘ automotive parts divisions, AutoZone comes out ahead with $14 billion versus $10.4 billion for NAPA last year per corporate filings. Either way, both are clearly forces to be reckoned with for the other and smaller competitors.
Outside the US, AutoZone notably now has over 700 stores in Mexico and Brazil as of 2023, while NAPA only operates in North America.
Product Selection and Availability
Consumer surveys indicate the depth of catalogue is very comparable at both chains for regular maintenance and repair parts. However, NAPA tends to stock more premium branded products from suppliers like Bosch and Wagner that an AutoZone location may not.
Yet AutoZone‘s massive distribution network allows it to ship pretty much any part to a local store quickly. As specialists focused solely on automotive accessories versus NAPA‘s wider parts offerings across vehicle, industrial and office categories, AutoZone maintains higher in-stock levels on key items like brakes, batteries and oil filters.
So serious DIY mechanics frustrated with unavailable parts may prefer AutoZone overall in 2024. Casual car owners who just need something good enough right now could be happy at either retailer.
The Price Comparison
Given tremendous purchasing scale and similar supplier relationships, AutoZone and NAPA prices are quite competitive head-to-head:
| Part Type | NAPA Price | AutoZone Price |
|---|---|---|
| Mann Oil Filter | $12.99 | $11.99 |
| Wagner Brake Pads | $39.99 | $36.99 |
| Bosch Spark Plugs (4 pk) | $25.49 | $23.99 |
Across a basket of 15 common parts, AutoZone‘s retail prices averaged 6.2% lower than NAPA based on sampling local flyers. With NAPA service centers to support versus AutoZone‘s stockholder demands however, some price difference makes sense. Where available, consumers should compare each item carefully and utilize the loyalty rewards outlined below.
Rewards Programs
Both chains attempt to foster repeat business with nicely structured loyalty programs:
- AutoZone Rewards – Receive a $20 gift card for every 5th AutoZone purchase
- NAPA Rewards – Get $5 off for every 100 points (1 point per $1 spent)
For those spending over $500 per year on their vehicle, the AutoZone card pays out noticeably faster at every $100 milestone. Casual buyers may lean towards NAPA points for the long run however. Either way, registering makes good consumer sense.
Combining Rewards with regularly released product coupons found online or on mobile apps does allow savvy customers to find the best deal possible at both AutoZone vs NAPA. Ultimately part interchangeability and brand preference may determine the choice more than price after all discounts.
Service and Support Options
When your car breaks down, response can mean as much as price and product selection. By that measure, NAPA‘s network of over 16,000 AutoCare and collision repair facilities across North America provides a substantial advantage over AutoZone.
While AutoZone assists with battery and wiper installs and loans specialty tools onsite, major repairs will require finding a separate trusted mechanic shop or dealer. NAPA builds that relationship directly through its certified repair facility partners.
For stranded motorists, the integrated NAPA solution could very well beat calling around for quotes and scheduling service elsewhere. Those with a favorite technician however may view AutoZone‘s narrower retail focus as better for self-service parts cost savings.
So in the market for aftermarket auto accessories and components in 2024, both industry giants AutoZone and NAPA deserve consumer consideration. Match specific part availability, pricing and loyalty incentives to your DIY needs. Or let NAPA‘s widespread certified repair shops address issues end-to-end.
(1) AutoZone 2022 Annual Report
(2) Genuine Parts Company Reports 2022 Q4 & Year End Results
(3) AutoZone Corporate Profile 2023
(4) NAPA Company Overview 2023
