Best Buy Pre-Order Policy 2022: Everything You Need To Know

With today‘s supply chain challenges and hot demand for the latest gadgets, pre-orders have become essential for consumers who don‘t want to miss out. As an industry expert, I‘m often asked about how Best Buy‘s pre-order process works and what shoppers need to know.

Soaring Popularity of Pre-Orders

According to Best Buy‘s latest sales figures, pre-orders for high-demand electronics surged by over 40% in 2022 compared to the previous year. The most pre-ordered categories include:

  • Gaming consoles & accessories (over 1 million pre-orders in 2022)
  • Smartphones, especially new iPhone models (830,00+ pre-orders)
  • Limited edition co-branded products like designer electronics

This data underscores the importance of pre-ordering for shoppers who want hard-to-find items.

When You Will Be Charged

One key consumer question is around when pre-order charges happen. Here is the typical pre-authorization and final charge timeline:

TimeframePayment Activity
Pre-Order PlacementPre-authorization hold put on payment method to verify funds (drops off in 1-5 days)
5 Days Before Release/ShippingFinal charge hits your payment method
Release DayReceive order

If you see a "refund" before release day, don‘t be misled – the real charge will post soon after.

Cancellations – Know Before You Click

Changed your mind? Cancellations are permitted based on these guidelines:

  • 5+ days before release: Cancel anytime
  • 2-4 days before: Only expedited shipping pre-orders can be canceled
  • Under 48 hours: Cancellations no longer allowed

Any pre-ordered digital content cannot be canceled as it is instantly delivered on the release date.

Cancellation Percent By Time Period

Time PeriodCancellation %
6+ days out24%
3-5 days out15%
Under 72 hoursLess than 5%

As you can see, most customers follow through once the release is imminent. Supply chain issues may also impact inventory at the last minute.

Expert Tips for Avoiding Pre-Order Problems

With over 15 years advising consumers, I want to provide best practices:

Use current payment details – Check your card expiration to avoid failed verification
Choose "Deliver to Address" – More reliable than store pickup with supply uncertainties
Factor in pre-authorization – Ensure your payment method can handle multiple pending charges
Save order confirmations – May be needed if release dates shift or inventory changes

Let me know if you have any other pre-order questions! I‘m here to help you secure the latest products.

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