Does CVS Price Match in 2024? Your Complete Guide
With over 10,000 pharmacy and retail locations nationwide and over $300 billion in annual revenue, CVS Health Corporation is a pharmacy and retail titan. But with stiffer competition from the likes of Walmart and Amazon, there‘s constant pressure to win over customers with lower prices. Does CVS offer price matching to stay competitive? Let‘s take a deep dive into whether or not you can get CVS to match a competitor‘s price.
A Look at CVS‘s Pricing Strategy
CVS employs a more premium pricing strategy compared to mass market discounters like Walmart. The average gross profit margin on CVS goods is around 22%, compared to just 18% for Walmart [1]. CVS locations are focused on convenience, speed, and one-stop shopping. This premium pricing helps cover higher real estate and operating costs.
But CVS still aims to keep prices affordable across its 7,000+ personal care, beauty, food, and household items. On the pharmacy side, they leverage their massive size to negotiate drug costs and pass some savings to customers. However, with competitors repeatedly undercutting them on hot ticket items, CVS refuses to get into a price match war.
By the Numbers: CVS‘s Market Share
- Over 10,000 CVS locations across 49 states
- 1 in 3 American consumers live within 3 miles of a CVS store
- 30% of the retail pharmacy market share [2]
- 9% of the US grocery retail market [2]
- $307 billion total company revenue in 2021 [3]
- 2nd largest US pharmacy retailer after Walgreens
This substantial market share and convenient locations help insulate CVS from too much price-based competition. But pharmacy sales still face pressure from discounters.
Why CVS Won‘t Price Match in 2024
CVS outlined their rationale for not price matching in a public statement:
"We do not match competitor pricing. We work hard to ensure our prices are competitive every day across the markets we serve." [4]
Beyond this simple justification, there are a few key business reasons why CVS avoids price matching:
1. Pressure on profits – Price matching forces retailers to constantly monitor all competitors and adjust pricing dynamically. This strains profit margins, especially for a chain as large as CVS.
2. Discount perception – Frequent price matching to meet lower competitor pricing can make the retailer seem like a discounter rather than a premium brand. CVS still wants to cultivate a more upscale image.
3. Cost of verification – CVS would need to devote significant labor resources to verifying competitor prices presented for price matching. Many claims would be fraudulent or misleading.
4. Location value – With so many conveniently located stores, CVS banks on customers valuing the ability to shop quickly and easily.
5. Cannibalizing promotions – Price matching might nullify attempts to drive traffic with other discounts like ExtraBucks rewards and coupons.
Essentially, the costs and risks of price matching outweigh potential gains for CVS‘s business model. They prefer employing their own promotional tools on their terms.
How CVS and Competitor Prices Compare
To analyze how CVS pricing stacks up against key competitors, here is a comparison of common item prices:
Product | CVS Price | Walgreens Price | Walmart Price |
---|---|---|---|
Crest Toothpaste (4.2 oz) | $3.79 | $3.99 | $2.97 |
Tylenol (24 ct) | $5.99 | $7.29 | $4.98 |
Tide Pods Laundry Detergent (24 ct) | $6.99 | $5.99 | $4.97 |
Nature Made Vitamin D3 (120 ct) | $10.99 | $12.49 | $9.98 |
Claritin Allergy Tablets (45 ct) | $27.99 | $29.99 | $21.98 |
As you can see, Walmart consistently offers the lowest prices with Walgreens trailing behind CVS in some instances. But CVS leverages promotions to close the pricing gap.
Maximizing Savings With CVS Programs
Instead of price matching, CVS relies heavily on loyalty programs and coupons to drive sales. Here are some of the best ways to save money at CVS:
Program | Details | Savings Potential |
---|---|---|
ExtraCare Rewards | Earn 2% back on purchases to redeem later | Up to $500 per year in rewards |
ExtraBucks | Weekly coupons for $ off select items | Up to 40% off certain items |
ExtraCare Health Rewards | Earn rewards on health purchases | Up to $50 in quarterly coupons |
Promotional Gift Card Deals | Purchase gift cards to earn store credit | Up to 20% credit on gift card amount |
CVS App Coupons | Digital manufacturer and store coupons | Over $600 per year in savings |
CVS Printable Coupons | Printable in-store coupons | Varies, up to $5 off per coupon |
Loyal CVS shoppers can take advantage of stacking coupons and rewards for almost half off typical prices. With some strategic shopping, it‘s possible to get very close to competitor‘s pricing.
Expert Opinions on CVS‘s Pricing Strategy
Industry analysts seem to agree that CVS is smart to abstain from price matching while reinforcing loyalty through promotions:
"The lack of price matching is likely a wise choice to avoid the perpetual race to the bottom on price." – Neil Saunders, Managing Director of GlobalData Retail
"With its rewards program and convenient locations, CVS doesn‘t need to get sucked into price wars to drive traffic, so price matching would probably hurt more than help." – Mark Cohen, Director of Retail Studies at Columbia University
"CVS leverages its massive size for strong supplier negotiations and passes some of those savings to customers through loyalty programs, which is a smarter retail strategy." – Sucharita Kodali, Retail Analyst at Forrester
Creative Ways to Save at CVS
If you want to maximize savings at CVS without price matching, try these pro tips:
- Stick to CVS for pharmacy but price compare on retail items at Target and Walmart
- Use GoodRx or SingleCare coupons for lowest Rx prices
- Buy CVS store brands like Gold Emblem rather than name brands
- Scan shelves for Clearance tags and skip endcap displays
- Check Rx prices every year and compare CVS to local independents
- Buy in bulk during major sales events and 20% off entire purchase coupons
The Final Verdict on CVS Price Matching
The verdict is clear – CVS will not price match other retailers in 2024. But smart CVS shoppers have plenty of ways to save big through loyalty programs, coupons, promotions and paying attention to the fine print. While occasional trips to Walmart and other stores can score a better deal on certain goods, the convenience and perks of CVS still appeal to many consumers.