Does FedEx Send Texts in 2024? (Don‘t Fall for These Scams)

ByCharles Scott Last Update on

Waiting for a FedEx delivery can feel endless, especially when your package contains important items. In 2024, more people are receiving text alerts about shipments. However, scams impersonating FedEx have also been rising.

According to the FCC, package delivery scams shot up 18% in 2022 alone. As consumers rely more on delivery apps and texts, hackers see new phishing opportunities.

In this guide, I‘ll cover everything you need to know about FedEx text alerts: how they really work, signs of fraudulent messages, and steps to protect yourself from scams. With the right awareness, you can avoid delays and safety risks from fake shipping updates.

Legitimate FedEx Text Messages

FedEx sends text notifications only to customers registered through their Delivery Manager platform. This free tool allows recipients to customize notifications about packages coming to their home or business.

You must proactively sign up with your FedEx account to receive shipping alerts via:

  • Email
  • Text
  • Automated phone call
Notification TypeDetails
EmailReceive updates like shipping confirmations, delivery delays, proof of delivery and more
Text MessageGet texts when packages shipped, are out for delivery, delivered successfully or have exceptions
Phone CallSet automated calls for your most urgent deliveries

By default, FedEx won‘t text any customer who hasn‘t registered device numbers and enabled permissions in Delivery Manager.

Spotting Fake FedEx Text Messages

While FedEx does directly text customers for legitimate alerts, they will never send unprompted messages asking for money, account details, or personal data.

Here are common traits of a fraudulent text scamming as FedEx:

  • Requests for payment, account passwords, or credit cards
  • Threats of account suspension if action isn‘t taken
  • Links to non-FedEx domains
  • Spelling, grammatical or formatting errors
  • Requests to claim lottery winnings or prizes
  • Addressed to wrong recipient

See below examples showing indicators of a scam text pretending to be FedEx:

FedEx scam example 1
FedEx scam example 2

While clever phishing attempts may replicate branding, there are often small details that reveal frauds.

Steps to Avoid Falling Victim

If you receive a questionable text claiming affiliation with FedEx, take the following actions:

  • Do not click links or provide personal information to the sender.
  • Check if you have pending FedEx deliveries or sent packages yourself.
  • Manually enter the tracking number at fedex.com. Invalid numbers confirm a scam.
  • Report the text to [email protected] so FedEx can track scam patterns.
  • Contact your bank and relevant fraud agencies right away if you shared financial information or lost money. They may help recover lost funds or prevent future abuse.

Remain vigilant of texts from any delivery apps or transportation providers. Hackers regularly exploit public anticipation over packages with new phishing scams. But awareness of common traits in fraudulent messages can keep your deliveries secure.

Charles Scott is a dynamic professional whose academic and career achievements demonstrate a strong commitment to excellence in the retail and consumer service industry. Graduating with an MBA from New York University in 2013, Charles has built a diverse and impressive career portfolio. He has held significant roles as a manager, advisor, and marketer, showcasing his multifaceted skills and deep understanding of the industry.

Beyond his direct professional engagements, Charles has made a notable mark as the head writer and founder of ExpertBeacon.com. This platform stands as a testament to his dedication to consumer empowerment and education. ExpertBeacon.com is a resource designed to assist consumers in addressing their persistent questions about products, services, and companies. Under Charles's leadership, the site provides in-depth, well-researched, and accurate information, all structured in easy-to-follow guides and articles. His work here not only highlights his expertise in the field but also his commitment to providing valuable, actionable information to the public.

Charles's approach is centered on a keen understanding of consumer needs and market dynamics, making him a respected voice in the industry. His contributions through ExpertBeacon.com and his professional roles reflect a blend of strategic thinking, practical knowledge, and a genuine desire to enhance consumer experiences in the retail and consumer service sectors.

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