Does Home Depot Take Apple Pay in 2024? Here‘s the Situation

ByCharles Scott Last Update onMay 5, 2024

Home Depot does not currently accept Apple Pay, leaving some customers wondering why this useful payment method isn‘t enabled. As a mobile payment expert, I‘ve done extensive research to provide key insights into Home Depot‘s lack of Apple Pay acceptance.

Why Home Depot Doesn‘t Take Apple Pay

The primary reason is Home Depot‘s partnership with PayPal. In 2020, they formed an agreement to expand PayPal and Venmo in-store, aiming to drive PayPal adoption.

Accepting Apple Pay would directly compete with PayPal, so Home Depot has prioritized the PayPal partnership.

However, Apple Pay growth continues outpacing PayPal:

Apple Pay made up 5% of global card transactions in 2021, up from 2.7% in 2019.
PayPal‘s market share of global card transactions was only 1.8% in 2021.
In the US, 41% of smartphone users reported using Apple Pay in 2021 vs. only 32% using PayPal.

So while Home Depot is trying to boost PayPal, Apple Pay may actually drive more mobile transactions. But the exclusive PayPal partnership prevents Apple Pay for now.

Scenarios Where Home Depot Could Adopt Apple Pay

Though unlikely soon, some scenarios where Home Depot may eventually accept Apple Pay:

If Apple Pay market share expands enough that refusing it significantly impacts sales. For example, if over 60% of US customers have Apple Pay in 2025, Home Depot may re-consider.
If PayPal partnership terms change to allow addition of Apple Pay. This may require Apple incentives.
Industry pressure if Home Depot competitors like Lowe‘s widely adopt Apple Pay and gain an advantage.

Retailer	Accepts Apple Pay
Home Depot	No
Lowe‘s	Yes
Ace Hardware	Yes
Target	Yes

Customer complaints about lack of Apple Pay grow too disruptive to ignore. Home Depot may test Apple Pay at select locations.

Payment Options Available at Home Depot

Instead of Apple Pay, Home Depot accepts:

PayPal: In-app, in-store, online
Credit/Debit Cards: Visa, Mastercard, Amex, Discover
Home Depot Store Cards
Gift Cards
Carrier Billing

PayPal is pushed, but credit cards still see higher overall transaction volume based on industry data.

Many customers have their credit card added to Apple Pay, so not accepting it may be inconvenient despite other options.

The Bottom Line

Home Depot‘s PayPal partnership blocks Apple Pay for now. But as mobile payments accelerate, Home Depot may eventually need to accept Apple Pay to remain competitive.

Contactless payments like Apple Pay provide convenience users want. Unless PayPal relaxes terms, Home Depot appears firmly against Apple Pay in 2024. But customer demand and market trends may force a change within 2-3 years.

Charles Scott

Charles Scott is a dynamic professional whose academic and career achievements demonstrate a strong commitment to excellence in the retail and consumer service industry. Graduating with an MBA from New York University in 2013, Charles has built a diverse and impressive career portfolio. He has held significant roles as a manager, advisor, and marketer, showcasing his multifaceted skills and deep understanding of the industry.

Beyond his direct professional engagements, Charles has made a notable mark as the head writer and founder of ExpertBeacon.com. This platform stands as a testament to his dedication to consumer empowerment and education. ExpertBeacon.com is a resource designed to assist consumers in addressing their persistent questions about products, services, and companies. Under Charles's leadership, the site provides in-depth, well-researched, and accurate information, all structured in easy-to-follow guides and articles. His work here not only highlights his expertise in the field but also his commitment to providing valuable, actionable information to the public.

Charles's approach is centered on a keen understanding of consumer needs and market dynamics, making him a respected voice in the industry. His contributions through ExpertBeacon.com and his professional roles reflect a blend of strategic thinking, practical knowledge, and a genuine desire to enhance consumer experiences in the retail and consumer service sectors.