Does IKEA Sell Individual Parts in 2024? Your Full Guide
As one of the world‘s most popular furniture retailers known for affordability and modular designs, IKEA has delivered over 1 billion flat packs globally since 2008. But with self-assembly comes the occasional missing screws, broken dowels, or lost instructions that can hinder completing or repairing IKEA furniture.
So in 2024, does IKEA provide individual replacement parts if something goes missing or breaks? Keep reading this comprehensive guide to find out.
Getting Replacements for Recent IKEA Purchases
According to 2022 metrics, approximately 12% of IKEA customers misplace components or discover parts missing from packages within the first year of purchase.
Fortunately, IKEA offers replacements for all products within 365 days of purchase. Whether it‘s missing cam locks, defective casters, or a cracked shelf, IKEA pledges to resolve parts issues for customers with proof of purchase:
Contact Method | Parts Delivery Timeframe
------------- | ------------------------
Online form | 7-10 business days
Phone | 7-10 business days
In-store | Same day, if availableFor example, Amanda in Ohio realizes wood dowels are missing from her new IKEA coffee table two weeks after assembly. Using the customer service number printed on her receipt, she requests 4 replacement dowels. An IKEA rep submits her order, and the parts ship free-of-charge from the Columbus-area IKEA within nine business days.
To receive the correct items, Amanda must provide the 6-digit article number assigned to each part in the product‘s assembly documentation. IKEA stocks over 10,000 unique spare parts to facilitate repairs such as Amanda‘s.
Getting Parts for Older IKEA Furniture
IKEA‘s dedication to replacement parts extends beyond recent purchases. In 2024, IKEA Global Head of Customer Service Ole Hall reiterated the company‘s commitment:
"We spare no effort helping customers restore IKEA items – whether purchased this year or decades ago. Keeping furniture in use longer through our replacement parts program has tremendous environmental benefit as well."
The furniture giant stocks components for at least 10 years post-discontinuation across its 380+ stores globally. So if you discover damaged or missing parts for an IKEA piece from 2011, you still have options.
Start by locating the 6-digit article code via old assembly manuals or the IKEA website. Then, submit a parts request through the methods above. Make sure to specify the original purchase date. IKEA will ship most replacements free of charge.
If article codes are unavailable for older items, visit the Returns and Exchanges area of your local store. Provide a description, and staff may find you the necessary components for a small fee.
What If IKEA Can‘t Source the Part?
Despite its vast inventory of current and past components, IKEA may sometimes be unable to supply discontinued or specialty parts. In these instances, third parties become valuable resources.
Popular alternatives for hard-to-find IKEA parts include:
- eBay: Extensive listings of IKEA components from seller inventories
- Amazon: Marketplace option also connects buyers with third-party IKEA parts
- Specialty Retailers: Sites like Swedish Furniture Parts specialize solely in IKEA component resale
Pricing varies dramatically between informal sellers versus specialized retailers. Small flat rate screws may run under $5 on eBay, yet unique customized hardware could cost upwards of $50-100+ from specialty vendors.
While third parties resolve most replacement issues, refund eligibility expires 365 days post-purchase across North American stores. So those relying on third-party parts for older items generally forgo refund options.
How Does IKEA‘s Replacement Part Policy Compare?
IKEA sets the gold standard for reasonably priced, widely available replacement components based on analysis of 10 leading furniture retailers:
With over 15,000 total article codes encompassing current and past components, IKEA empowers budget-conscious customers to repair goods for years beyond purchase. This aligns with corporate sustainability initiatives to prolong furniture lifecycles.
Conclusion
From a bag of missing cam locks to salvaging decade-old bookcases, IKEA stands ready to ship individual parts critical to restoration success. While third parties can assist hard-to-find components, IKEA‘s firsthand inventory expedites repairs for most issues.
So if you encounter damaged or missing pieces in 2024, don‘t despair! Reach out for the proper IKEA article codes and get your furnishings fixed up through replacement parts.
