Does Petco Take in Unwanted Pets? A 2023 Guide

With over 1,500 locations across the United States, Petco is one of the most ubiquitous suppliers of pet products and animals in the country. But when it comes to taking in unwanted pets that owners can no longer care for, Petco‘s role is more limited. As an animal welfare expert with over 10 years of experience, I will analyze Petco‘s current surrender policies and provide guidance on your options for 2024.

A Shifting Stance: Petco‘s History with Surrendered Pets

Petco‘s official policies on accepting unwanted pets from the public have changed over time.

• Prior to 2004 – Anecdotal reports from employees suggest some stores would take in surrendered pets at the manager‘s discretion. This was not a standardized practice.

• 2004-2014 – Petco introduced their Think Adoption First program, focused on partnering with shelters and rescue groups to provide adoptable pets. During this period, Petco did not accept pets from the public.

• 2014-present – Some accounts from store employees indicate certain locations may once again take in surrendered pets at the manager‘s discretion. However, this is not a formal policy.

Why Petco Does Not Regularly Accept Unwanted Pets

There are a few reasons why Petco is hesitant to take in pets from the public on a wider basis:

• Health risks – Accepting random surrendered pets poses risks of transmitting illnesses to Petco‘s pet population. Their adoption partners screen pets thoroughly.

• Lack of screening – Petco has no way to verify where surrendered pets come from or if they have behavior issues. Their partners carefully vet adopters.

• Adoption focus – Petco‘s priority is finding permanent adoptive homes through their partners. They lack infrastructure to temporarily house surrendered pets.

• Burden on stores – Caring for surrendered pets would place a burden on individual store staff and resources. Shelters are better equipped.

When Petco May Take In Your Pet: The Exceptions

Petco‘s official policy still allows some exceptions where they will take in pets:

• Returns of Petco pets – If you purchased a pet from Petco within the last 30 days, you can return it to the store. This accounts for cases of impulse purchases or realizing you cannot properly care for the pet.

• Manager discretion – Some reports indicate store managers may make exceptions and agree to take in surrendered pets, such as dogs, cats, small mammals, birds, reptiles, and fish. However, policies vary dramatically by location.

If you wish to surrender your pet to Petco, call your local store first to see if they are willing to take it in. Be prepared that the answer may be "no" in many cases.

Surrendering Pets: Where to Turn in 2024

While Petco should not be your only option, there are many alternatives to find temporary housing or a new forever home for your unwanted pet. Here are your best options:

Local Animal Shelters

Municipal shelters and private shelters have infrastructure in place to take in unwanted pets, unlike Petco. There are an estimated 14,000 shelters and rescues in the U.S.

Be aware that most shelters charge a surrender fee, ranging from $25-$150 on average. This helps offset their costs for vaccinations, microchipping, spay/neuter, and care.

Rescue Groups

There are dedicated rescue groups for almost every type of pet – dogs, cats, rabbits, hamsters, birds, reptiles, farm animals, etc. They are experienced with rehabilitating and rehoming each species.

Classified Listings

You can create free classified ads on Craigslist or Facebook detailing your need to rehome your pet. However, carefully vet any interested adopters to ensure your pet will go to a good home.

Your Veterinarian

Vets are uniquely connected to local pet resources. Discuss your situation openly with your vet and ask if they have any rehoming options or can refer you to trusted local rescues or shelters.

Petco‘s Adoption Partners

While Petco may not directly accept your pet, you can still inquire with the local shelter and rescue partners affiliated with their Think Adoption First program. As Petco affiliates, they still may be able to assist.

Questions to Ask and What to Expect When Surrendering Your Pet

Surrendering a beloved pet is an emotional decision, but often a necessary one if you cannot properly care for them. Here are some key questions to ask and things to prepare for the process:

• Are there any alternatives? Openly discuss your situation – perhaps solutions like temporary foster care or financial assistance for food/veterinary costs exist.

• What is the intake process? Understand the paperwork, vet checks, surrender fees, etc. needed at the shelter or rescue.

• Can I follow up? Request information on whether you can follow your pet‘s progress and possibly even still adopt them.

• How does rehoming work? Learn how the shelter/rescue advertises adoptable pets and screens potential adopters. Prioritize non-euthanasia limited intake shelters if possible.

• Prepare medical records. Have your pet‘s veterinary history available to ease their transition to a new home.

Surrendering a pet is often heart-wrenching, but advanced preparation helps provide the best outcome possible. Take time researching your options beyond just Petco.

Conclusion: Be Proactive, But Don‘t Rely on Petco

Petco‘s changing history with pet surrenders means policies are now location-dependent. While some stores may take in pets, this is neither a standardized nor guaranteed practice. Shelters and pet rescues have far more capacity, experience, and resources when it comes to finding new homes for unwanted animals. Don‘t assume Petco can or will take your unwanted pets. Being proactive with local groups dedicated to animal welfare will provide the most options and best outcome for you and your pet.