Does PetSmart Take Apple Pay in 2024? The Complete Guide

ByCharles Scott Last Update on

PetSmart is a go-to store for pet parents, offering a wide selection of pet supplies and care products at affordable prices. But with the rise of contactless payments like Apple Pay, does PetSmart accept this convenient iPhone payment method?

I‘ll cover everything you need to know about using Apple Pay at PetSmart both in-stores and online:

Apple Pay In-Store at PetSmart

Yes, you can use Apple Pay in PetSmart stores for quick, contactless checkout.

According to Apple‘s store list, all PetSmart locations have contactless payment terminals enabled for Apple Pay. This allows you to use your iPhone or Apple Watch to pay rather than inserting or tapping a physical credit card.

To use Apple Pay at PetSmart:

  • Hold your unlocked iPhone or Apple Watch near the contactless reader
  • Authenticate with Face ID, Touch ID, or your passcode
  • Wait for the transaction to complete and get your receipt

PetSmart also labels its contactless readers with Apple Pay branding so you know it‘s available before checking out.

Contactless payments like Apple Pay have seen widespread adoption in recent years. According to an Auriemma Consulting Group study, 37% of US consumers used contactless payments in 2021, up from 29% in 2020. And Apple Pay accounted for 90% of contactless transactions.

With Apple Pay acceptance, PetSmart provides a fast and convenient checkout experience for iPhone and Apple Watch owners. This can reduce checkout lines and improve customer satisfaction.

No Apple Pay for Online Purchases…Yet

Unfortunately, PetSmart does not accept Apple Pay or other mobile wallets for online purchases as of early 2023. When shopping on PetSmart.com or in the PetSmart app, you cannot use Apple Pay at checkout.

PetSmart confirmed this lack of Apple Pay online when I contacted their customer service team. The agent said they do not currently offer mobile wallet payment options on their website or app.

This puts PetSmart behind competitors like Chewy.com, which does accept Apple Pay and Google Pay for online shoppers.

There are a few possible reasons PetSmart hasn‘t added Apple Pay online yet:

  • Slow rollout – Some retailers lag behind in enabling mobile payments online
  • Technical limitations – Older websites may require substantial updates to integrate Apple Pay
  • Cost of implementation – Apple charges merchant fees for Apple Pay transactions

Hopefully PetSmart will catch up soon and implement Apple Pay online to match competitors. But for now, online shoppers have to use credit/debit cards, PayPal, or PetSmart gift cards at checkout.

Other Ways to Pay at PetSmart

While Apple Pay is only available in PetSmart stores right now, you have several other payment options:

In PetSmart stores:

  • Credit cards (Visa, Mastercard, American Express, Discover)
  • Debit cards
  • Cash
  • PetSmart gift cards
  • PetSmart returns cards

Online and in PetSmart app:

  • Visa, Mastercard, American Express, Discover credit cards
  • Debit cards
  • PayPal
  • PetSmart gift cards
Payment TypeIn-StoreOnline
Apple PayYesNo
Credit cardsYesYes
Debit cardsYesYes
CashYesNo
PetSmart gift cardsYesYes
PayPalNoYes

So Apple Pay is just one of several ways to pay at PetSmart currently. You still have credit/debit cards, cash, and gift cards as payment options without it online.

The Bottom Line

While PetSmart accepts Apple Pay in all stores to provide easy contactless iPhone checkout, their website and app do not support Apple Pay as of 2023.

Hopefully PetSmart will introduce Apple Pay and other mobile wallets online soon to match competitors and provide consistency across shopping channels. But for now, consumers can enjoy the speed and convenience of Apple Pay when shopping in PetSmart stores, just not online.

Charles Scott is a dynamic professional whose academic and career achievements demonstrate a strong commitment to excellence in the retail and consumer service industry. Graduating with an MBA from New York University in 2013, Charles has built a diverse and impressive career portfolio. He has held significant roles as a manager, advisor, and marketer, showcasing his multifaceted skills and deep understanding of the industry.

Beyond his direct professional engagements, Charles has made a notable mark as the head writer and founder of ExpertBeacon.com. This platform stands as a testament to his dedication to consumer empowerment and education. ExpertBeacon.com is a resource designed to assist consumers in addressing their persistent questions about products, services, and companies. Under Charles's leadership, the site provides in-depth, well-researched, and accurate information, all structured in easy-to-follow guides and articles. His work here not only highlights his expertise in the field but also his commitment to providing valuable, actionable information to the public.

Charles's approach is centered on a keen understanding of consumer needs and market dynamics, making him a respected voice in the industry. His contributions through ExpertBeacon.com and his professional roles reflect a blend of strategic thinking, practical knowledge, and a genuine desire to enhance consumer experiences in the retail and consumer service sectors.

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