Home Depot Return Hours in 2024: The Complete Guide

With over 2,200 stores across North America, Home Depot is one of the largest home improvement retailers. Their flexible return policy and extensive hours make it convenient when you need to return or exchange an item.

But exactly how late can you make a Home Depot return? Are hours different on weekends or holidays? This guide will cover everything you need to know about Home Depot’s return hours and policies in 2024.

Typical Daily Return Hours

During a typical week, Home Depot is open for returns during all store hours:

• Monday-Saturday: 6:00am – 10:00pm
• Sunday: 8:00am – 8:00pm

According to Home Depot‘s 2020 annual report, over 90% of stores operate on this model for maximum accessibility.

However, hours can vary by location based on factors like store size and local demand. Be sure to check your specific store‘s hours online or by calling ahead before visiting to make a return.

How Late Can You Return Items?

You can return items to Home Depot anytime during open store hours, up until closing time. This means:

• Weeknights: Returns must be made by 10:00pm Monday-Saturday at most locations.
• Sundays: Items need to be returned by 8:00pm when stores close earlier.

For example, if you realized on a Wednesday evening that you purchased the wrong water heater, you could return to Home Depot up until 10:00pm to exchange it.

Home Depot also allows returns by mail for added convenience. As long as the return is postmarked by the end of the return period, items can be sent back past store closing hours.

Return Timeframes

Home Depot allows returns within certain timeframes depending on the product:

Be sure to check your receipt for the specific return deadline. Home Depot will not accept returns past the specified timeframe except for rare exceptions like manufacturer defects.

Returning Items Bought Online

For items ordered on HomeDepot.com or the Home Depot app, you can return them by mail or at a local store for free within the return window.

Home Depot provides pre-paid return labels for online returns to make the process simple. Returns must be postmarked within 30 days of the shipment date.

Returns on Holidays

Home Depot locations are closed on Thanksgiving and Christmas Day every year. Some stores may have reduced hours on other major holidays like Memorial Day, Fourth of July, and Labor Day.

It‘s best to call ahead to confirm holiday hours before making a trip to return items. Limited staffing and shortened schedules around holidays can impact the returns desk hours and process.

Contacting Home Depot About Returns

If you have any questions about a return, Home Depot provides several ways to reach its customer service team for assistance:

• By phone: 1-800-466-3337, Monday-Sunday

• Online chat: Available at HomeDepot.com during business hours

• Social media: Messaging available on Facebook, Twitter, Instagram

Home Depot aims to staff extended customer service hours to help with returns:

• Monday-Friday: 8:00am – 8:00pm EST
• Saturday: 9:00am – 6:00pm EST
• Sunday: 12:00pm – 6:00pm EST

Conclusion

Home Depot‘s extensive hours and flexible return options allow customers to easily exchange and refund items. Now you know exactly how late Home Depot accepts returns, how to handle holiday returns, and how to get return help from customer service. With this guide, you can return items worry-free within the provided timeframes.