How to Contact Walmart HR in 2024: Phone Numbers, Online Options, and More
With over 2.3 million employees worldwide and 1.6 million in the U.S. alone, Walmart relies on a vast Human Resources department to support its workforce. Both current and prospective employees may need to reach Walmart HR for questions about jobs, pay, benefits, reporting issues, and more. Here‘s a detailed guide on how to contact Walmart HR by phone, online, or in person.
Contacting Corporate Walmart HR
The main number for reaching the corporate Walmart HR department is 866-368-3289. This line deals with company-wide policies and programs related to:
- Recruiting and hiring – application status, job interviews, hiring manager contacts
- Compensation and promotions – pay rates, raises, bonus, advancement opportunities
- Transfers and relocations – moving to another store/location
- Training and development – training programs, continuing education
- Benefits and leave – health insurance, time off, LOA, accommodations
- Performance management – evaluations, coaching, improvement plans
- Company policies – dress code, ethics, anti-discrimination, fraternization
Walmart HR representatives are available at this number from 7 AM to 4 PM Central Time, Monday through Friday.
For specialized HR issues, Walmart provides additional dedicated phone lines:
| Wage & Hour Inquiries | 1-800 361-0781 |
| Benefits Help | 1-800-421-1362 |
| Attendance Hotline | 1-800-775-5944 |
| W-2 Inquiries | 1-877-325-9239 |
| Escalated Customer Complaints | 1-855-315-2743 |
When calling with specific issues, you‘ll need to verify your identity by providing your Walmart ID number, date of birth, and store location.
Contacting HR Online
In addition to the phone, Walmart employees and applicants can contact HR through their website:
For general questions and help, submit an online form through the Contact Us page.
To check your application status or speak to a recruiter, log in to your profile on the Walmart Careers portal.
To anonymously report an ethics concern or policy violation, use the Ethics Reporting form. Complaints are kept confidential and employees are protected from retaliation.
Reaching Local Store HR
Every Walmart store has its own HR team onsite who handle issues specific to that location:
- Scheduling conflicts
- Paycheck questions
- Safety concerns
- Accommodation requests
- Employee relations problems
To contact your local Walmart HR, ask any associate to page the HR manager or locate the HR office near the back of the store. The local HR staff work closely with corporate HR to interpret and apply company-wide policies at the store level.
Key Takeaways
- For overall help, call corporate HR at 866-368-3289 or submit an online form.
- Specialty issues like wages and benefits have dedicated numbers.
- Report ethics violations confidentially through the website.
- Each store has onsite HR to assist with local needs.
With multiple options available, Walmart employees and applicants can easily reach HR by phone, online, or in their local store.
