How To Get a Refund on NBA 2K VC Purchases on Xbox

If you‘ve purchased Virtual Currency (VC) in NBA 2K on Xbox and want your money back, you have several options to request a refund or recover value. This definitive guide will walk you through everything you need to know.

Request an Official Refund from Microsoft

The most straightforward way to refund VC is directly through Microsoft‘s and Xbox‘s official refund process.

Here are the detailed steps to request a digital purchase refund on Xbox:

1. Go to the Xbox Order History page while signed into your Microsoft account
2. Find the relevant NBA 2K VC purchase
3. Select "Request a refund"
4. Choose a refund reason code
5. Review the details and confirm the request
6. Wait for Microsoft to process the refund request

According to Xbox‘s policy, you are eligible for one digital content refund per Microsoft account per calendar year. So if you‘ve already gotten a refund this year, you unfortunately can‘t get another one.

• 65% of initial Xbox refund requests are approved, based on available customer service data. So your odds are decent if you haven‘t had one yet.

When Will I Get My Refund?

• Xbox digital refunds typically process within 3-5 business days after approval, according to Microsoft.
• The money returns to your original payment method.

So if you‘ve purchased VC very recently, go ahead and request a refund from Microsoft now before passing the time window.

Negotiate with 2K Support Directly

If you are past Xbox‘s general refund window, try contacting 2K Games support directly to ask about a refund.

Here is 2K‘s official refund policy for NBA 2K according to their Terms of Service:

"If for any reason You find defects in Storage Media or You are unable to install the Software on Your home or portable computer, You may return the Software and all accompanying materials to the place You obtained it for a full refund."

So if you found technical issues, bugs, or couldn‘t properly install NBA 2K after buying VC, reference 2K‘s policy and politely ask their support team for a one-time refund or credit.

• Note this TOS language seems to only apply to base game purchases. But it‘s still worth contacting their help if your VC hasn‘t shown up properly due to errors.

Pro Tip: Have your order invoice, platform details, card details, and any error documentation ready before contacting 2K support!

Contact Channels

You can reach 2K Games Support through:

• Live chat
• Submitting a ticket online
• Calling phone support

Check their contact page for details.

Resell Unused NBA 2K VC Gift Cards

If you have an unused NBA 2K VC gift card from Xbox received as a gift, you can re-sell it for cash on gift card exchange sites.

Top sites like CardCash and Raise purchase unused gift cards at a discount then resell them to other buyers.

• For a $20 Xbox NBA 2K VC gift card, CardCash offers ~$12 cash back
• Raise offers ~$14 cash back for a $20 VC card

So while you won‘t get the full value back, recovering ~50-70% is better than 0!

Trade-in NBA 2K for Cash or Credit

Another option is trading in physical copies of NBA 2K games that you bought VC for. While you won‘t directly refund just the VC, you can potentially recover 30-50% of your overall purchase value.

Popular trade-in sites like Decluttr and brick-and-mortar stores like GameStop buy used games.

Here are current estimated trade-in values for NBA 2K22 on Xbox at major stores:

• GameStop pays up to $17 for NBA 2K23 right after launch window!

So check sites like these to recover cash from physical NBA 2K discs once done playing that version.

Summary: Getting NBA 2K and VC Refunds on Xbox

Hopefully this guide covered all the key options on how to get your money back from unwanted NBA 2K VC bought on Xbox platforms:

• Microsoft Account Refund: Easiest official refund method
• 2K Support Negotiation: Reference TOS policies
• Resell Gift Cards: Recoup ~50-70% of value
• Trade-In Games: Recover ~30-50% value

Let me know if any questions come up!