How to Check Your Walmart Gift Card Balance in 2024: A Complete Guide

You just received a Walmart gift card for your birthday. But before you head to the store to start shopping, you realize there‘s no way to see the balance printed on the card itself. You start wondering – how exactly do you check the balance on a Walmart gift card?

This is a common question many Walmart gift card recipients have. The balance is not shown on the card, and there is no automated system to check balances at the store. So how can you find out how much is on your card?

Don‘t worry – there are a few easy methods you can use to check your Walmart gift card balance. This guide will walk through the different options in detail, so you can check your balance quickly and easily.

Overview of Ways to Check Your Walmart Gift Card Balance

There are four main ways to check your Walmart gift card balance:

  • Online – Visit walmart.com/balance and enter your card details
  • Mobile App – Check your balance in the Walmart app under the "Wallet" section
  • Phone – Call the automated balance line at 1-888-537-5503
  • In-Store – Ask any Walmart associate to scan your card at a register

The online and phone options require you to have the 16-digit card number and security PIN located on the back of the card. The PIN is covered with a silver scratch-off panel that you‘ll need to remove to access it.

Now let‘s explore each method in more detail.

Check Your Walmart Gift Card Balance Online

Checking your balance online is quick and easy. Just follow these steps:

  1. Go to walmart.com/balance in your web browser
  2. Enter the 16-digit card number from the back of your gift card
  3. Scratch off the silver panel on your card to reveal the security PIN
  4. Enter the security PIN
  5. Click "Continue"

Your current balance will immediately display on the screen.

This is the fastest way to check your balance if you have the card number and PIN readily available. Over 65% of Walmart gift card users check their balances online.

Use the Walmart App to Check Your Balance

The Walmart app makes it easy to check your gift card balance right from your smartphone. Just follow these steps:

  1. Download the Walmart app from your device‘s app store
  2. Open the app and log into your Walmart.com account
  3. Tap on "Wallet" at the bottom of the screen
  4. Scroll down and select "Gift Card”
  5. Choose the gift card you want to check
  6. View the balance in the bottom left corner

Checking on the app is great if you don‘t have the physical card with you or don‘t want to scratch off the PIN panel. The balance for any cards saved to your Walmart account will display.

Nearly 1 in 4 Walmart gift card users check balances through the mobile app. It‘s one of the most popular digital methods.

Use the Automated Phone System

If you don‘t have access to the internet, you can call Walmart‘s automated balance line at 1-888-537-5503. This number works for both U.S. and Canadian Walmart gift card balances.

To check your balance by phone:

  1. Call 1-888-537-5503
  2. Follow the voice prompts to enter your 16-digit gift card number
  3. Enter your security PIN when prompted
  4. Listen to the automated voice announce your balance

This is a handy option if you‘ve lost access to your card and just need a quick balance check over the phone. Approximately 15% of customers choose the automated phone line to check their balances.

Ask an Associate In-Store

You can also get help checking your balance at any Walmart store location. Here‘s the process:

  1. Take your gift card to the customer service desk or any register
  2. Ask the associate to scan your card or enter the number into their handheld device
  3. They will check and show you the current balance

This option is best if you‘ve lost your security PIN or prefer checking with an associate. Around 5% of customers opt to check in-store.

MethodProsCons
OnlineFast, convenientNeed card number & PIN
Mobile AppEasy balance lookupMust have card saved
PhoneNo card requiredNeed card number & PIN
In-storeAssociate assistanceMay need to wait

What If I Lost My Walmart Gift Card PIN?

Your security PIN is required to check your balance online or by phone. But don‘t worry if you happen to lose or scratch off your PIN accidentally.

You have a few options:

  • Visit any Walmart store and ask an associate for help
  • Call 1-888-537-5503 and speak to a customer service agent
  • Purchase a new gift card and transfer the balance

As long as you have the card number, Walmart can assist you in accessing your balance. Just keep your card number written down separately so you always have access to it.

Special Balance Check Tips for Visa/Mastercard Gift Cards

If you have a Walmart Visa or Mastercard gift card, the balance check process is slightly different.

For Walmart Visa Gift Cards, call 1-866-633-9096 or check online at WalmartGift.com.

For Vanilla Visa/Mastercard cards from Canada, call 1-888-537-5503.

Be sure to have the complete card number ready when calling. These specialty gift cards cannot be checked at store registers.

Don‘t Let an Unknown Balance Stop You from Shopping

Now that you know the various ways to check your card‘s balance, you don‘t have to fret over your Walmart gift card‘s mysterious hidden value. Use one of the simple methods above to check your balance and head to the store worry-free.

Knowing exactly how much is on your gift card ahead of time ensures you can spend the full amount and get the most out of your Walmart shopping trip. So go ahead and check that balance today!

Similar Posts