Ubisoft Account Temporary Lockouts Last for 1 Hour
Before we dig into the policy specifics, let me provide a clear answer up front – Ubisoft temporarily locks accounts for 1 hour after 10 consecutive failed login attempts. This security measure protects accounts from unauthorized access attempts.
As an avid gamer and industry commentator, I wanted to provide some deeper insights into Ubisoft‘s account security policies. Account lockouts – while inconvenient – play an important role in safeguarding our gaming profiles.
Why Account Lockouts Happen
Ubisoft locks accounts for a short period of time if repeated invalid login attempts occur. Some common triggers include:
- Simply forgetting your password
- Inputting an incorrect email/username
- Having your CAPS LOCK on accidentally
- Unintended automatic login attempts from saved browser credentials
These failed logins signal to Ubisoft that someone may be trying to illegally access the account. So they temporarily restrict access to give the valid account owner time to regain control.
Tips to Avoid Temporary Lockouts
You can sidestep lockouts by taking these account security precautions:
- Store login credentials securely – Avoid losing passwords saved only in browsers
- Note usernames correctly – Double check the email on file
- Watch auto-fill settings – Saved passwords can cause repeat failed attempts
- Review account activity often – Make sure no unauthorized changes have occurred
Setting up alternative contact info and two-factor authentication also helps secure your profile from potential compromise.
Recovering from a Lockout
If you do trigger a lockout, wait the full duration (1 hour for Ubisoft) then try logging in again. But avoid repeated attempts during the lock period.
If issues continue beyond 1 hour, wait 24 hours before retrying. According to Ubisoft‘s support team, temporary locks should automatically lift after this period.
However, if you still can‘t access your account, you may need to go through an account recovery process:
- Contact Ubisoft Support
- Confirm account ownership details
- Have temporary restrictions lifted
This usually resolves persistent lockout problems. But takes coordination with their customer service team.
Ubisoft Security Issues in the Headlines
Ubisoft has faced some criticism around account security practices. In mid-2022, they suffered a major cyber attack, confirmed by Dig the gaming news site.
Hackers claimed to have breached Ubisoft‘s network – accessing account info and source code. Though details remain unclear, Ubisoft did report temporary service outages.
Some security experts accuse their protocols of being outdated – especially with regards to encryption. Reports show a few hundred accounts compromised, but specifics haven‘t been shared.
Comparisons like the ones below suggest Ubisoft could improve security standards moving forward. But temporary lockouts at least mitigate mass account hijacking attempts.
How Gaming Account Security Policies Compare
Here is a breakdown of account lockout rules from major platforms:
| Platform | Failed Attempts | Lockout Duration | Other Account Security Policies |
|---|---|---|---|
| Ubisoft | 10 | 1 hour | – 2FA offered but not required – Support PIN for account changes |
| Epic Games | 3+ | Up to 30 days | – Requires 2FA for tournaments/events – Users warned before permanent bans |
| PayPal | Unknown | 24 hours | – Uses AI to detect suspicious activity – 2FA mandatory in some cases |
| Steam | 5+ | 30+ minutes | – Optional 2FA with Steam Guard – Restores items lost in hijackings |
As you can see, Ubisoft is moderately strict – locking users out after 10 failed attempts for 1 full hour. Epic Games gives even less attempts before month-long blocks.
Meanwhile PayPal and Steam leverage other safety nets like AI monitoring or inventory/item restoration.
Why Account Security Matters
Gaming accounts contain sensitive personal data like real names, birthdays, addresses and payment info. Identity thieves or harassers could leverage that info for harm.
Account hijackings also allow bad actors to cheat, steal inventory items, or get accounts banned through misbehavior. That represents lost money and progress.
Temporary lockouts limit unauthorized access, stopping associated damage. Though more rigorous authorization standards could better ward off threats.
In Summary
I hope this analysis gives you a deeper understanding around the 1 hour lockouts enacted by Ubisoft‘s login systems. While inconvenient, these restrictions do serve to protect users‘ accounts and data in the majority of cases.
However, Ubisoft might still have room for improvement – namely more consistent use of 2FA. We‘ll have to see whether recent criticism prompts security upgrades.
For help regaining access after a lock, check Ubisoft‘s account support documentation or reach out to their customer service team.
What measures do you think gaming platforms should take to keep our accounts safe while playing? I welcome your thoughts and feedback!
