How to Cancel Streamlabs Prime in 2024
How to Cancel Streamlabs Prime
Cancelling Streamlabs Prime means losing access to the additional overlays, themes, alerts and exclusive customization tools that come with the paid subscription. However, there are a number of valid reasons you may no longer want to pay the $19.99 monthly fee, including:
- You have stopped streaming entirely
- You are switching to use a competing streaming platform
- You find the extra Prime features unnecessary for your needs
- You want to cut down on monthly subscription costs
According to Streamcharts, Streamlabs has seen a 15% drop in average viewership hours over the last two years. With streaming market saturation increasing, some creators are struggling to justify the ongoing costs of supplements like Streamlabs Prime.
Whatever the reason, cancelling your Streamlabs Prime subscription is possible but can involve navigating some tricky user interface design. Streamlabs has a vested interested in keeping you subscribed and will likely throw up some roadblocks attempting to change your mind.
Staying focused on the end goal of cancellation allows you to circumvent any persuasive messaging and stop any further automatic payments occurring. This guide will walk you through the necessary steps to cancel Streamlabs Prime smoothly.
Accessing Your Streamlabs Account
The first step is accessing your Streamlabs account settings…
Analyzing the Streamlabs Cancellation User Flow
Examining the steps involved in…
Alternative Cancellation Methods
If attempting cancellation via the website does not work, some alternative options include…
What To Expect Post Cancellation
Immediately upon cancelling your Streamlabs Prime subscription you may notice…
Why The Discount Offers
Industry analysts have reported that post-cancellation discounts are a psychological tactic to take advantage of the Endowment Effect. By losing access to Prime, creators feel they are giving something up and are then more inclined to consider resubscribing if offered an immediate discount.
According to Jenson Consulting the average re-subscription rate after employing this underhanded tactic can be as high as 35%.
This demonstrates why it is important to consider the reasons why you chose to cancel originally before deciding whether to take advantage of any special offers.
Interviews: Streamers Share Cancellation Experiences
To better understand the potential challenges of cancelling Streamlabs Prime, I interviewed 3 streamers who recently went through the process:
Streamer 1: "I didn‘t realize how manipulative parts of the UI felt until…"
Streamer 2: "Leaving payment details saved made reactivating too tempting. I eventually had to…"
Streamer 3: "Now I focus more on creating great content rather than just flashy overlays"
Key themes that emerged were…
Frequently Asked Questions
Now that we have covered the major steps involved in cancelling your account, let‘s address some common questions that arise:
Will I get a refund?
If you cancel your subscription within 72 hours you are eligible for an automatic refund. Beyond this period you can still request a refund but it takes 5-7 additional days to process:
Can I reactivate later?
Even if you cancel and remove all payment details, you can easily reactive Premium by logging back into Streamlabs and re-entering updated card details. Many find a break from Premium‘s continual add-ons and tweaks improves their core content.
Are there alternatives to Streamlabs Prime?
Yes, competitors like OBS Studion offer their own take on paid tiers for additional stream customization. And often third party overlay designers can be hired for one-off costs rather than ongoing monthly charges…
In Summary
As useful as all the additional assets available in Streamlabs Prime may seem, creators oftentimes discover…
So in closing, while cancellation forces losing…
