How to Track an ASOS Order in 2024 (A Detailed Guide)
Ordering fashion online from international retailers like ASOS is extremely popular, with apparel ecommerce sales projected to reach $29.8 billion in 2024. However, the shipping and delivery process can be confusing for customers once that “Buy” button has been clicked.
This complete guide details everything you need to know about tracking ASOS orders in 2024. With step-by-step instructions and presumptive shipping data, you’ll have the answer to that endless question: “Where is my ASOS package?”
Getting Started: Confirm Your Shipment Has Been Dispatched
Before attempting to track your order, you first need to ensure ASOS has shipped out your package. As a pureplay ecommerce store shipping over 100 million parcels annually, ASOS runs an extensive network of fulfillment centers and rely on advanced shipping analytics to meet demand.
There are a few key order status checkpoints to know about:
| Order Status | Meaning |
|---|---|
| "Just Ordered" | Order is processing in ASOS warehouse |
| "Being Packed" | Shipment is being prepared and packed |
| "On its Way" | Package has shipped from warehouse and is officially in transit with courier |
It‘s only when your order reaches the "On its Way" status that ASOS order tracking becomes available. This means your package has been dispatched from their warehouse and picked up by the delivery carrier.
Tracking Your ASOS Delivery with Carrier Tools
Once ASOS marks your order as dispatched, they will send a shipping confirmation email and SMS text alert containing your official order tracking link and number.
Tip: Enable push notifications in your ASOS account settings to get automatic delivery updates.
Here are the track & trace portals used for ASOS’ major shipping carriers:
| Carrier | Tracking Link |
|---|---|
| UPS (US Standard) | https://wwwapps.ups.com |
| Royal Mail (UK) | https://www.royalmail.com/track-your-item#/ |
| DPD (UK Standard ) | https://www.dpd.co.uk/tracking/quicktrack/ |
For other regions and carriers, the tracking link is provided in your ASOS confirmation messages. Simply click and enter the tracking number to view real-time shipment progress updates as your order makes its way to you!
Expected ASOS Delivery Times in 2024
How long your ASOS order takes to arrive depends on the origin warehouse location and shipping speed selected at checkout:
| Origin Warehouse | Carrier | Shipping Speed | Delivery Time |
|---|---|---|---|
| UK Warehouse | Royal Mail | Standard Shipping | 3-5 business days |
| UK Warehouse | DPD | Next Day Shipping | Next working day before 7PM |
| US Warehouses (GA, NC) | UPS Ground | Standard Shipping | 5-8 business days excluding HI & AK |
| US Warehouses | UPS Express | Express Shipping | 3-5 business days |
Other factors impacting delivery…
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Tracking Packages from ASOS Marketplace Sellers
Independent sellers on ASOS Marketplace handle their own shipping and delivery. Some offer tracking, while others do not.
If the seller does not display tracking info on ASOS’ site, you can request order tracking details by contacting them directly using the “Ask Seller” messaging feature. Provide your order number and politely ask for an update.
If issues continue to persist, do not hesitate to contact ASOS’ Customer Care team to help determine next steps.
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By understanding ASOS’ shipping processes and diligently tracking your order through to estimated delivery, you can shop confidently knowing when to expect your must-have fashion pieces to arrive.
Let me know if you have any other questions!
Statistics source: ASOS PLC Annual Report 2022
