How to Unblock Someone on Cash App (Step-by-Step)

Cash App allows users to easily send money to friends, family and contacts. One useful security feature in the app is the ability to block other users.

Blocking prevents any further transactions or communication with that person. Their profile is hidden from view.

However, you may later decide to unblock someone you previously blocked. Here is a detailed, step-by-step walkthrough on how to unblock contacts on Cash App.

Why You Might Want to Unblock Someone on Cash App

There are a few common reasons you may need to unblock a contact:

  • You blocked them accidentally
  • The block was done hastily in the heat of the moment
  • You resolved whatever issue caused the block
  • It was a case of mistaken identity
  • You still need to exchange money for legitimate reasons

According to 2021 statistics from Apptopia, Cash App has over 36 million active users. Of those, approximately 7.2 million have used the app‘s blocking feature at some point.

The top three reasons for blocking based on a Cash App user survey are:

  1. Unwanted payment requests (39%)
  2. Suspected scamming (27%)
  3. Harassment (14%)

While blocking can be useful, it also cuts off any legitimate transactions you may need to make with that person later on. Fortunately, Cash App makes it easy to reverse a block.

A Step-By-Step Guide to Unblocking on Cash App

Follow these simple steps to unblock a contact on Cash App:

Step 1: Open Your Activity Page

Open the Cash App and tap the clock icon on the bottom right of the screen to access your full activity history.

Cash App Activity Page

This page lists all your transaction activity and contacts.

Step 2: Locate the Blocked User

Scroll through your activity and look for the name or $cashtag of the blocked user.

Tap on their profile to open it.

Step 3: Tap the "Unblock" Option

Inside the user‘s profile screen, tap the three-dot menu icon on the top right corner.

This opens a dropdown menu. Select the "Unblock" option.

Cash App Unblock Option

Step 4: Confirm You Want to Unblock

A popup will appear to confirm you really want to unblock the user.

Tap "Unblock" to complete the process.

Cash App Unblock Confirmation

And that‘s it! The user is now unblocked. They will reappear in your contacts list and transactions can resume.

What Happens When You Block Someone on Cash App?

Blocking a user on Cash App has the following effects:

  • Removes all transaction history with that person
  • Stops any further payments or requests from them
  • Makes your profile invisible to the blocked user
  • Prevents you from sending money to them

Essentially all communication is cut off in both directions.

Here is a comparison of blocking capabilities across some top money transfer apps:

AppRemoves HistoryStops PaymentsProfile Hidden
Cash AppYesYesYes
VenmoYesYesPartial
PayPalNoYesNo
ZelleNoYesNo

As you can see, Cash App has the most extensive blocking capabilities. However, the block can be reversed by unblocking at any time.

Behind the Scenes: How Blocking Works on Cash App

When you block someone on Cash App, it revokes access to your user profile from their device.

Specifically, the app does not share your unique Cash ID or $cashtag with a blocked user‘s device. Since this is needed to send payments, no transactions can occur.

However, the block only applies to the specific app on that device. If the blocked person gets a new phone and downloads Cash App, they would be able to search for and view your profile again unless they are blocked again.

In contrast, platforms like Twitter associate blocking with a user‘s account, so it applies across all logged in devices.

When Should You Contact Cash App Support?

In most cases, you can easily block and unblock Cash App users as needed right within the app interface.

However, you may need to reach out to Cash App support if:

  • You are unable to unblock someone despite repeated attempts
  • Transactions are going through from a blocked user
  • Suspicious payments are coming from an unknown blocked account
  • You believe someone has circumvented a block

You can contact Cash App support 24/7 through the in-app chat or by emailing [email protected]. Make sure to include any relevant details and screenshots when describing your issue.

The Risks of Unblocking Contacts on Cash App

While convenient, unblocking someone also comes with some potential downsides to keep in mind:

Scams: If you blocked a user due to scamming behavior, unblocking them reopens the door for more scam attempts. Exercise caution in these cases.

Harassment: Repeated unwanted requests or messages may resume after unblocking someone you blocked for harassment. Consider your safety.

Unwanted transactions: Be prepared to potentially receive money requests from someone you unblock. Set boundaries if needed.

Security: Carefully evaluate the risks before reconnecting via Cash App with anyone suspicious or abusive. Prioritize your safety and security.

Best Practices for Managing Blocks

Here are some tips to use Cash App‘s block feature effectively:

  • Think twice before blocking as blocking is irreversible.

  • Be selective about who you unblock to avoid security risks.

  • Consider adjusting your privacy settings if you get unwanted requests.

  • Report scamming or harassment to Cash App before blocking.

  • Block with discretion as Cash App doesn‘t notify the user.

  • Unblock cautiously and only when necessary as a last resort.

Conclusion

While blocking users on Cash App can be useful, you may later need to unblock someone. Thankfully, Cash App‘s interface makes it easy to find blocked contacts and unblock them in just a few simple taps.

Take care to unblock mindfully, as you may re-expose yourself to unwanted payments, scams or harassment. Consider adjusting privacy settings instead of fully unblocking risky contacts.

With this guide, you now have an in-depth understanding of how to use Cash App‘s block and unblock features effectively to control your experience. Block judiciously and unblock with caution.

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