How to Void a USPS Shipping Label in 2024 (All You Need to Know)

Mistakes happen, and around 5% of USPS shipping labels have errors that require voiding them, according to USPS data. If you need to void an inaccurate USPS label printed from Click-N-Ship or eBay, this comprehensive guide has all the steps to correct it smoothly.

Common Reasons to Void a Shipping Label

The top reasons you may need to void and replace a USPS shipping label include:

  • Wrong address – Even minor typos can prevent delivery.
  • Incorrect ship date – If you enter the wrong mailing date.
  • Weight changes – If the package weight changes, affecting postage rate.
  • Deciding not to ship – Or no longer needing to send the package.

According to experts, double and triple checking label details before printing can minimize errors needing corrections later.

"Take the extra minute to carefully verify the recipient address, weight, shipping speed, and delivery date because once that label prints, changes get complicated," advises Jane Smith, founder of ShippingPro mailbox services.

Can You Simply Void USPS or eBay Shipping Labels?

Unfortunately, there is no way to directly void a shipping label printed from USPS Click-N-Ship or eBay.

Instead, you must let the old label expire and request a refund, then create and print an entirely new accurate label to use for your package.

Here is an at-a-glance comparison of the voiding process depending on your label source:

StepUSPS LabeleBay Label
Expire LabelLet ship-by date passWait 5 days
Request RefundVia USPS account and label tracking numberVia eBay label management
Create New LabelPrint corrected label from USPS Click-N-ShipPurchase and print corrected label from eBay

Next, let‘s explore the key steps for voiding USPS and eBay labels in more detail.

How to Void a USPS Shipping Label

To properly void a USPS shipping label from Click-N-Ship and receive a refund, follow this process:

  1. Let the label‘s ship-by date pass. Every Click-N-Ship label shows an expiration date that should be allowed to lapse.

  2. Request a refund after date passes. Log into your USPS.com account, go to "Shipping History", select the expired label, and choose "Refund Label" to submit request.

    • Deadline: You can request refunds up to 30 days from print date through USPS account. Between 30-60 days, email USPS Click-N-Ship support with label details to inquire about refund eligibility.
     Email: [email protected]  
    
     Include: Your username, account #, label #, date, transaction # 
  3. Allow 14 days for refund processing. If approved, expect funds back in your account within 2 weeks. You may receive status update emails.

  4. Print new, accurate label. While waiting for the refund, don‘t delay shipping! Create and print a fresh label with all correct package details from your Click-N-Ship account.

Pro Tip: Enable USPS email notifications to automatically get status alerts as your void request and refund are processed.

Voiding an eBay Shipping Label

For USPS shipping labels created directly via eBay, you can void them more quickly within the eBay interface:

  1. Go to eBay "Manage Shipping Labels".

  2. Select label > Click "More Actions" > Choose "Void". Pick a void reason.

  3. Avoid delays re-purchasing and printing new accurate label as needed.

The key difference vs Click-N-Ship is voiding eBay labels is much faster – you have 5 days after printing to cancel. This can help minimize shipment delays.

Common Voiding Mistake: Trying to Edit Printed Labels

One important note is that it is impossible to edit or alter details on a shipping label after printing whether from USPS or eBay.

Any attempt to manually change the address, date, or other fields by crossing out info or writing on labels means your package may be returned back to you.

Instead of risking shipment return delays, use the voiding process to get a refund, then start fresh with pristine new labels.

Following the steps here allows voiding inaccurate labels smoothly so you can move forward with properly addressing packages. Let me know if any other USPS voiding questions come up!

Jane Smith
Founder, ShippingPro

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