Petco‘s 13 Biggest Competitors in 2024

ByCharles Scott Last Update onMay 7, 2024

Petco faces fierce – and rapidly evolving – competition. As an impartial pet care industry analyst, I‘ve closely examined 13 leading rivals vying for market share. Below I reveal who presents the greatest threats in key areas like brick-and-mortar retail, e-commerce, big box stores, and niche players.

Pet Supplies Competitors

1. PetSmart (Biggest Overall Competitor)

With over 1,650 stores and 2021 revenue of $7.1 billion according to Market Research Telecast, PetSmart edges out Petco as the #1 US pet supplies retailer. Matching Petco on selection and services, their higher concentration of on-site veterinary clinics and boarding facilities poses a challenge Petco is still working to overcome. However, Petco‘s stronger owned brand mix helps them compete on price and margins.

2. Pet Supplies Plus

Acquired by private equity firm Franchise Group in 2020, Pet Supplies Plus now spans over 560 stores in 36 states. Their neighborhood-store positioning drives convenience and community goodwill. Revenues reportedly topped $1 billion in 2021. Store makeovers and omnichannel growth plans make them one to watch.

E-Commerce Competitors

3. Chewy

Chewy‘s 2021 sales neared $9 billion, cementing its status as America‘s #1 online pet retailer. Their value, selection, speedy shipping and exceptional service keep customers coming back. Petco must lean more heavily into repeat delivery options and digital experiences to contend.

4. Amazon

Though not pet-focused, Amazon‘s 2022 net sales exceeded $500 billion globally. With unmatched scale, technology investments, and delivery capabilities, they are steadily upping their pet care offerings. Prime membership perks and subscriptions present a formidable challenge to Petco online.

Big Box Competitors

5. Walmart

Between brick-and-mortar and digital, Walmart gives Petco trouble with rock-bottom pricing and one-stop convenience. Pet product assortment and buying experience still lag specialty stores, but scale (over 10,500 stores worldwide) and resources limit Petco‘s ability to match prices.

6. Target

Similar to Walmart, Target leverages size, aggressive pricing strategies, and omnichannel infrastructure to gain ground. Petco edges them on selection and expertise today but must watch assortment/pricing trends carefully.

Specialty Competitors

While lacking the scale of the above giants, smaller startups carve out distinct niches. I highlight three here:

7. Rover

The leading pet sitting/walking marketplace operates in over 11,000 US cities via app. This removable fulfills a key services need for Petco customers.

8. Bark

With a monthly subscription model, BarkBox offers personalized dog products/toys tailored to breed and size. Appeal for multi-pet households.

9. PetFlow

A pet food/supplies delivery provider focused on simplicity, convenience and affordability. Their auto-ship options attempt to take share from Petco Repeat Delivery.

Petco retains #2 US pet retailer status but complacency poses risks, as omnichannel capabilities blur channels. They should emphasize veterinary/grooming services, owned brands, hyper-localization, loyalty programs, and accelerating digital transformation to keep pace with this dynamic, intensely competitive field.

Charles Scott

Charles Scott is a dynamic professional whose academic and career achievements demonstrate a strong commitment to excellence in the retail and consumer service industry. Graduating with an MBA from New York University in 2013, Charles has built a diverse and impressive career portfolio. He has held significant roles as a manager, advisor, and marketer, showcasing his multifaceted skills and deep understanding of the industry.

Beyond his direct professional engagements, Charles has made a notable mark as the head writer and founder of ExpertBeacon.com. This platform stands as a testament to his dedication to consumer empowerment and education. ExpertBeacon.com is a resource designed to assist consumers in addressing their persistent questions about products, services, and companies. Under Charles's leadership, the site provides in-depth, well-researched, and accurate information, all structured in easy-to-follow guides and articles. His work here not only highlights his expertise in the field but also his commitment to providing valuable, actionable information to the public.

Charles's approach is centered on a keen understanding of consumer needs and market dynamics, making him a respected voice in the industry. His contributions through ExpertBeacon.com and his professional roles reflect a blend of strategic thinking, practical knowledge, and a genuine desire to enhance consumer experiences in the retail and consumer service sectors.