Petco Headquarters 2023: Locations, Contact Info and Leadership
As one of the top pet retailers globally, Petco‘s corporate headquarters operations are integral to overseeing 1,500+ stores across the U.S., Mexico and Puerto Rico. From its extensive headquarters facilities to the executive leadership steering strategy, Petco corporate plays a crucial role in the company‘s ongoing growth and innovation in the pet care space.
The Headquarters Spans Multiple Major Facilities
Petco‘s headquarters operations are centered around two major facilities:
San Diego Headquarters
10850 Via Frontera
San Diego, CA 92127
This 426,000 square foot campus houses over 1,500 employees and is central to corporate functions like marketing, merchandising, store development, HR and finance.
It also features unique amenities like an on-site veterinary hospital, dog walking trails and a 7,000 square foot doggie day camp center.
San Antonio Support Center
654 Richland Hills Drive
San Antonio, TX 78245
As a secondary strategic hub, this giant 600,000 square foot facility accommodates another 1,000+ employees focused on e-commerce fulfillment, customer service operations and digital innovation projects.
Combined, these two sites anchor Petco‘s headquarters, totaling over 1 million square feet of office capacity.
Petco Corporate Contact Information
Reaching the right department or executive at Petco HQ can be done through:
Phone: 1-858-453-7845
Media Inquiries Email: [email protected]
Customer Service Email: [email protected]
General Contact Form: www.petco.com/contact-us
Those looking for immediate support should use the customer service email or visit the Contact Us form which allows selecting specific request types like Pharmacy, Grooming, Pals Rewards and more.
Meet Petco‘s Executive Leadership Team
Operating from corporate HQ, Petco‘s executive leadership team shapes major business decisions:
CEO: Ron Coughlin – With 25+ years experience in digital transformation and growth strategies, Coughlin sets the strategic vision.
CFO: Michael Nuzzo – Leads all financial planning, accounting, investor relations and internal audit functions.
Chief Merchandising Officer: Nick Konat – Oversees all merchandising, owned brand development and vendor relations.
Chief Stores Officer: Justin Tichy – Manages Petco‘s far-reaching retail store operations and real estate portfolio.
Chief Digital & Innovation: Darren MacDonald – Drives digital capabilities and emerging innovations like telehealth, AI and personalized pets products.
Interesting Facts About Petco Corporate HQ
Beyond just functional offices, Petco HQ offers unique perks:
- The San Diego site has an on-site 1,000 square foot dog park for employee pets
- In 2021, Petco opened a state-of-the-art veterinary hospital at HQ focused on clinical trials and pet health research
- The executive leadership team routinely hosts live quarterly town halls streamed to all corporate employees.
The Road Ahead: Petco‘s Growth Trajectory
With new executive hires specializing in digital and analytics, Petco continues to grow its ecommerce channel which now comprises 20% of sales.
And the company sees room for 800+ additional store locations over the coming years as it expands into smallerformat stores in niche areas lacking pet access.
As Petco pursues an ambitious growth strategy ahead, the decisions made from headquarters will shape the future.
