Popeyes Headquarters in 2024 – All You Need to Know

ByCharles Scott Last Update on

As a renowned global chicken chain with over 3,600 locations, Popeyes needs strong leadership and strategic oversight from its headquarters teams.

In this article, I‘ll share key details on the Popeyes headquarters in 2024 – from its location, leaders, contact information, and more to help customers and employees connect with this growing brand.

A Glance at Popeyes‘ Expanding Footprint

Founded in 1972, Popeyes has expanded from its New Orleans roots into a global chain, known for dishes like its spicy chicken sandwiches and cajun fries.

Some key facts about the brand‘s growth:

  • From 2008-2021, Popeyes store count grew over 20% from 2,622 to 3,451 US locations
  • Popeyes saw a sales resurgence from 2019-2021 amidst viral chicken sandwich buzz, with 14% sales growth in 2021 compared to 2020
  • As of 2023, Popeyes has 800+ international franchise stores in over 25 countries
  • They aim to become a "top 5 global chicken quick-service restaurant" through accelerated international development

With this expanding footprint, having aligned leadership and customer service support is crucial – making their headquarters a vital site for the company.

Where is Popeyes‘ Headquarters?

Popeyes‘ headquarters is currently located at:

5707 Blue Lagoon Dr,
Miami, FL 33126

After being purchased by Restaurant Brands International (RBI) in 2017, Popeyes moved from Atlanta to Miami to consolidate with sister brand Burger King.

This Miami office houses many executives steering restaurant operations, marketing, HR, and technology teams across the Popeyes, Burger King, and Tim Hortons brands under RBI.

Some key benefits of this headquarters per RBI leadership:

  • Centralized shared services – finance, supply chain, quality assurance and more
  • Cross-brand innovation like new mobile apps and delivery services
  • Talent development through exposure to multiple restaurant concepts

The headquarters also has test kitchens to trial new menu innovations before global launch.

How Do I Contact Popeyes Headquarters?

To contact Popeyes headquarters, you can reach their customer service team and executives through:

Phone: 1-877-POPEYES (1-877-767-3937) – press 2 for corporate office
Email: [email protected]

Be sure to provide relevant details like order numbers, store locations, receipt details if writing regarding a complaint or inquiry.

You can also send written feedback to their guest relations team at the physical address above.

Who Are the Leaders at Popeyes Headquarters?

While Popeyes operates as an independent brand, their parent company RBI oversees the high-level strategy and leadership decisions.

Key executives directing Popeyes include:

Jos̩ Cil, CEO РWith experience from Burger King, JP Morgan and more, Cil leads growth plans across all RBI chains.

Sami Siddiqui, President – Previously CFO at RBI, Siddiqui heads up Popeyes‘ Americas unit focusing on menu, marketing, franchising and ops.

Fernando Machado, Chief Marketing Officer – Machado led high-profile marketing like their viral chicken sandwich campaign.

Some strategic priorities this leadership has include:

  • Accelerated pace of restaurant remodeling – Expect over 1,000 remodels and 150 new sites in 2024
  • Leveraging digital sales – Expanding loyalty program and personalized mobile offers
  • Focus on menu innovation and limited-time offers
  • International growth with 600+ new international sites planned

So while day-to-day Popeyes management spans their Americas unit leadership, this core executive team maintains governance over the brand‘s long-term vision and worldwide success.

With strong sales momentum but also intense competition, having tight alignment between Popeyes‘ field teams and leadership at their Miami headquarters will be key to sustaining growth.

Their headquarters – housing centralized support teams, innovators guiding digital and menus, and top executives shaping global brand strategy – is essential for enabling expansion plans amidst this volatile market.

I hope this guide gave you great understanding of Popeyes‘ headquarters. As a customer or employee, don‘t hesitate to reach out to their Miami office with any inquiries!

Charles Scott is a dynamic professional whose academic and career achievements demonstrate a strong commitment to excellence in the retail and consumer service industry. Graduating with an MBA from New York University in 2013, Charles has built a diverse and impressive career portfolio. He has held significant roles as a manager, advisor, and marketer, showcasing his multifaceted skills and deep understanding of the industry.

Beyond his direct professional engagements, Charles has made a notable mark as the head writer and founder of ExpertBeacon.com. This platform stands as a testament to his dedication to consumer empowerment and education. ExpertBeacon.com is a resource designed to assist consumers in addressing their persistent questions about products, services, and companies. Under Charles's leadership, the site provides in-depth, well-researched, and accurate information, all structured in easy-to-follow guides and articles. His work here not only highlights his expertise in the field but also his commitment to providing valuable, actionable information to the public.

Charles's approach is centered on a keen understanding of consumer needs and market dynamics, making him a respected voice in the industry. His contributions through ExpertBeacon.com and his professional roles reflect a blend of strategic thinking, practical knowledge, and a genuine desire to enhance consumer experiences in the retail and consumer service sectors.

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