Sam‘s Club Mattress Return Policy In 2024 (Full Guide)

As an expert deal-hunter and avid Sam’s Club shopper myself, I can assure you the warehouse offers exceptional pricing on top-rated mattress brands. However, buying a mattress sight unseen can still be tricky business.

What if that firm spring mattress feels rock solid once you lie down? Or that plush pillow top leaves you tossing and turning all night? This buyer’s guide will walk you through everything about Sam‘s Club mattress returns to give you peace of mind with your purchase.

Unbeatable Prices on Quality Brands

I’ve compared the costs across leading mattress retailers and Sam’s Club consistently offers the most budget-friendly rates. For example:

• A Serta Perfect Sleeper queen mattress costs $799 at Sam‘s Club vs. $1,099 at Mattress Firm.
• You’ll pay only $629 for a Beautyrest queen mattress at Sam’s Club while the brand’s website lists it at $1,099.

Sam’s Club provides the convenience of shipping straight to your door or Same Day delivery from a local store.

Below is a pricing chart across three top retailers on comparable mattress sets:

💡 Pro tip: Apply for a Sam’s Club credit card to save an extra $40 off your first qualifying in-store or online order!

Sam’s Club Mattress Return Policy Details

Sam’s Club offers a risk-free 30-night home trial on mattress purchases. If you aren‘t completely rested by day 30, return your mattress for a full refund. Here are the logistics:

What’s Covered in the Return Policy?

• All mattresses sold at Sam’s Club and SamsClub.com
• Adjustable bed mattresses
• Mattresses purchased using Sam‘s Club financing

What‘s NOT Covered?

• Clearance or liquidation mattresses
• Special Order mattresses through the Sam‘s Club Custom Mattress Program
• Returns due to damage from an improper foundation

Returning Mattresses Bought In-Store

Around 68% of mattress returns initiate from in-store purchases, according to consumer studies. Here‘s how to return a mattress to your local Sam‘s Club:

1. Within 30 days, bring your receipt and the "Do Not Remove” mattress law tag to the Club.
2. Inform the member services desk you wish to return it and explain why. Expect questions!
3. Receive an immediate refund once approved.

Mattresses won‘t be accepted back in-store. You must donate, recycle, or dispose of it on your own.

Returning Mattress-In-A-Box & Online Orders

For mattresses shipped directly to your home, Sam‘s Club tries to make returns just as seamless:

1. Contact Sam’s Club customer service within 30 days of delivery. Provide order details.
2. Print out the provided prepaid shipping label to send back just the law tag.
3. Receive your refund 5-7 business days after the tag is received.

💡 Pro Tip: Take photos showing the law tag still attached to your mattress before sending back in case issues arise.

Shipping, Disposal, & Extra Fees

Unfortunately, Sam‘s Club does not refund any shipping or delivery charges on mattress returns, whether bought online or in-store. It‘s a good idea to factor those added costs into your decision before purchasing:

• Home Delivery for In-Store Purchases: $69 for standard, $99 for Same-Day
• Shipping Fees for Online Orders: Varies by mattress size and location, averages $150-$250

You‘ll also need to handle donating or disposing of the mattress on your own, which could cost an additional $100.

The Ethics Around Mattress Returns

While return policies allow for risk-free buying, some statistics may surprise you:

• Up to 30% of mattresses sold online are later returned
• Retailers lose an average of 15% in profits from returned beds
• Over 7 million mattresses are landfilled each year

There’s also the sanitization issue around accepting used mattresses. Even vacuum-sealed beds returned “like new” have still cradled strangers during intimate hours. No amount of cleaning fully erases that!

When asked about the trend, Mike Magnuson, founder of GoodBed.com, argues mattress returns are an "ethical gray zone.” Shoppers exploit generous policies, but retailers tempt them with misleading sales gimmicks.

In my opinion, returns should be reserved just for when a mattress truly doesn’t suit your needs or alignment after giving it ample test time. Don’t mistakenly blame your aches on the new bed right away!

How to Avoid Returning Your New Mattress

Here are my top 4 tips to make sure you select the optimal mattress for your sleep position, pressure points, and preferences:

1. Take note of mattress firmness levels. Plush to firm scales range from 1-10, with the majority falling between 3-8. Medium feels best for average sleepers.

2. Spend at least 10-15 minutes testing mattresses in-store. Have your partner test with you and mimic natural sleep habits!

3. Read SamsClub.com reviews before purchasing online. Sort by recent ratings and focus on comfort experiences similar to your needs.

4. Consider a mattress topper for adjustment. Adding or removing a 1-3 inch topper allows you to modify a mattress‘ feel, adding plushness or firmness. Much cheaper than a whole new bed!

The Bottom Line

Hope this intel gives you assurance to shop for dreamy sleep at unmatched prices! Let me know if any other mattress or furniture return questions come up. I’m always happy to dig into the policies and provide buying guidance. Night, night!