Target Return Hours and Policies in 2024: What You Need to Know
Target offers a relatively flexible return policy compared to many other major retailers. However, they do have specific rules in place that dictate what can be returned and when. Here is a comprehensive, up-to-date guide on Target‘s return hours, policies, and tips to make the process seamless in 2024.
Target Return Hours
Target store hours can vary by location, but their Guest Services desk is generally open:
- Monday – Saturday: 8am – 10pm
- Sunday: 8am – 9pm
However, I recommend calling your local store to verify, as holiday hours and staffing issues can affect the desk‘s hours.
According to Target‘s latest revenue reports, over 20% of purchases are returned through Guest Services. With the desk handling such a high volume of returns, visiting during off-peak hours is highly recommended:
Best Times to Return Items
| Day | Time |
|---|---|
| Weekdays | Before 11am or after 8pm |
| Sundays | After 5pm |
Avoid returning items right when the store opens, before closing, and during peak weekends.
Target Return and Exchange Policies
Target allows returns and exchanges on most new, unopened items within 90 days of purchase. Their return policy is more forgiving than Walmart‘s 60-90 day limits and Kohl‘s 180 days.
However, there are some category-based exceptions:
Target-owned brand items – Can be returned for a full refund up to one year after purchase. This is vastly more generous than the 90 day policy on most items.
Electronics – Unopened electronics can be returned within 30 days only. This is standard for big box retailers. Opened electronics cannot be returned.
Entertainment items – Unopened movies, music, and video games can be returned within 30 days. Opened CDs, movies, and games cannot be returned, only exchanged for the same title.
Cribs and baby gear – Unopened baby gear is returnable within 90 days. Used cribs cannot be returned or exchanged due to safety concerns.
And some general policies to keep in mind:
Returns without a receipt may only be eligible for an exchange or Target gift card. Bring receipts whenever possible!
Unopened items should be in new condition with all parts and packaging.
Returns and exchanges can be made at any Target store, regardless of original purchase location.
Price adjustments can be made within 14 days of purchase if the item goes on sale.
With generous policies on most items, reasonable category-based restrictions, and lenient return windows, Target‘s return policy remains one of the most consumer-friendly among big box retailers.
Tips for Smooth Target Returns
To make your Target return or exchange fast and simple, follow these tips:
Have your receipt readily available. If you don‘t have it, look up past purchases in your Target account.
Return during off-peak store hours when Guest Services is less busy. Avoid right at opening and closing times.
Bring back all original packaging, parts, manuals, etc. to facilitate exchanges.
Be polite to Guest Services team members and thank them for their assistance.
Still within policy? If employees initially refuse a return, politely ask them to double check rules.
Can‘t make it during open hours? Consider mailing returns or having a friend or family member return for you.
Returns Outside of Posted Hours
For those unable to make Target returns during normal Guest Services desk hours, there are still options:
Attempt to return at customer service or with a store manager. Success depends on staff availability.
Return via USPS using Target‘s prepaid mailing label if the item is unopened and shipped from Target.com.
Request a price adjustment within 14 days if the price drops and you have not yet returned it.
Wait until you are able to visit Guest Services during their operating hours. Hold onto receipts.
With some creativity and a polite attitude, many Target shoppers have successfully made returns a bit outside the posted hours. However, their official policy is to use Guest Services between 8am-10pm.
Conclusion
Target continues to offer industry-leading return policies in 2024. Just be aware of category-based restrictions, hold onto receipts, and aim to visit during less busy shopping times for quick, stress-free returns or exchanges. Feel free to reach out with any other Target return questions!
