Verizon Winback in 2024: How to Get the Best Deals
As an expert in telecommunications with over 10 years of industry experience, I’ve seen wireless carriers ramp up their Winback offers to retain customers in 2024. Here’s what you need to know about scoring the top Verizon Winback promotion this year.
A Look at Verizon‘s Customer Base
With over 140 million total wireless customers as of Q3 2022, Verizon remains the largest wireless carrier in the U.S. However, Verizon lost 189,000 postpaid phone customers in Q3 2022, indicating a need for competitive customer retention offers like Winback.
What Changed for Verizon Winback in 2024
Based on Verizon’s recent earnings reports and customer retention challenges, I expect the carrier to become more aggressive with Winback offers in 2024 compared to 2022:
- More bill credits – Likely up to $500 in 2024 vs $300 in 2022
- Higher gift card values – Potentially up to $300 Mastercard vs $200 in 2022
- Enhanced plan discounts – Possibility of 50% off current Unlimited plans for 6-12 months
| Plan | Regular Price | Potential Winback Price |
|---|---|---|
| Start Unlimited | $70 | $35/month |
| Play More Unlimited | $80 | $40/month |
| Do More Unlimited | $90 | $45/month |
| Get More Unlimited | $100 | $50/month |
Should You Accept a Winback Offer?
Here are a few pros and cons to weigh:
Pros
- Retain your current number
- Avoid new activation fees
- Receive promotional credits
- Take advantage of temporary plan discounts
Cons
- Remaining ties to Verizon’s network
- Missing out on competitor incentives to switch
- Potentially less value long-term
U.S. wireless carriers have a collective retention rate of 85%-90%. So even with Winback offers, most consumers still choose to leave their carrier.
Tips to Negotiate the Best Winback Deal
Follow these tips when speaking to a Verizon Winback representative:
- Highlight competitors‘ incentives – Mention offers from T-Mobile, AT&T, or regional carriers.
- Ask about any new customer promotions – See if they‘ll match these for you.
- Inquire about loyalty discounts – These are typically 10-15% off monthly plans.
- Request periodic bonuses – Such as annual bill credits for staying with Verizon.
- Threaten to port out your number – This shows you’re serious about leaving again.
Do Your Research
Whichever mobile carrier you choose, be sure to thoroughly research all available promotions, coverage, and plan pricing. Verizon Winback offers alluring short-term discounts, but the cheapest long-term choice depends on your specific usage and preferences.
Conclusion
With some proactive negotiation and research, Verizon Winback promotions can yield valuable savings on your wireless bill in 2024. But carefully weigh both the benefits and limitations before giving up on alternatives.
