Walmart Appliance Return Policy 2023 (Simply Explained)

At Walmart, you’ll find over 100 appliance brands and thousands of models ranging from refrigerators and dishwashers to vacuums and coffee makers. With so much choice, it‘s common to purchase an appliance that fails to meet expectations. Thankfully, Walmart offers a flexible 90-day return policy so you can exchange or get a refund on major appliances, small appliances, and more.

Key Aspects of Walmart‘s Appliance Return Policy

Walmart aims to give customers peace of mind through their return policy. Here are the key things to know:

• 90 day window: Full refunds or exchanges allowed within 90 days of original purchase date
• Items eligible: Most major and small kitchen, laundry, floorcare, beverage, and other appliances
• Return in original packaging: Encouraged for smoother process
• Receipt preferred but not required: Makes return faster, but can process without

According to Walmart‘s 2022 fiscal report, 9% of all Walmart purchases were returned through their consumer-friendly policies.

|| Year | Total Returns | Return Rate |
|-|:-:|:-:|:-:|
| 2021 | $428 billion | $36 billion | 8.4% |
| 2022 | $452 billion | $42 billion | 9.3% |

Step-by-Step Guide to In-Store Appliance Returns

Returning smaller countertop appliances purchased in-store is simple. Here is a step-by-step walkthrough:

1. Locate original receipt (if available)
2. Repackage item with all accessories in original box
3. Take appliance to any Walmart service desk
4. Show receipt (or other payment verification) > associate processes return
5. Refund disbursed via original payment method

Easy enough! Even without a receipt or packaging, Walmart has processes to validate purchases and issue refunds or exchanges.

Consumer surveys show 78% of shoppers rank return/exchange policies as a key factor when deciding where to purchase home appliances. Walmart‘s stellar service and flexibility give them an advantage.

Convenient Options for Returning Large or Specialty Appliances

For bulky items like refrigerators or specialty appliances like wine fridges, Walmart offers convenient zero-contact pickup returns via FedEx:

1. Request return pickup online
2. Print provided shipping label and affix to appliance
3. Schedule date for FedEx collection from your home

Purchases shipped from Walmart.com can also be taken to a nearby FedEx drop-off location instead. Easy!

Return Exceptions, Refund Methods and Special Considerations

There are a few caveats to look out for when returning Walmart appliances:

• 30 day policy for Wentworth prints purchased on Walmart.com
• No returns allowed for auction site purchases
• Replacement plan terms may impact refund amount for products with protection plans

Once returned, refunds are typically credited back to original payment method within 5 days. Here is the breakdown:

The Bottom Line

Walmart accepts returns and exchanges on most appliances with convenient options for processing. Simply pack up the appliance with all parts and accessories as best as possible in original packaging, then bring to any Walmart store within 90 days along with your receipt. Or request a pickup return online for large appliances.

So next time an appliance leaves you unimpressed, know that Walmart has a hassle-free policy in place to make returns or exchanges smooth. Reach out with any other appliance shopping questions!