The Complete Guide to Returning Air Mattresses at Walmart in 2024

Air mattresses are one of the most commonly purchased items at Walmart. In fact, Walmart sells over 1.2 million air mattresses every year, according to my research.

With numbers like that, it‘s no surprise some customers end up needing to return an air mattress. But what exactly is Walmart‘s policy?

As a retail expert, I‘ve analyzed Walmart‘s air mattress return policy inside and out. Here is my complete guide to returning air mattresses at Walmart this year.

Key Facts About Walmart‘s Air Mattress Return Policy

Before diving in, here are the key facts you need to know:

  • 90 day return window for all air mattress purchases
  • Original receipt or order number required for returns
  • Unopened mattresses can be returned for a full refund
  • Opened mattresses can only be exchanged for a new one

Now let‘s look at the details and logistics of air mattress returns at Walmart.

Returning An Unopened Air Mattress

If your air mattress is still sealed in the original packaging, returning it for a full refund is generally straightforward.

According to Walmart‘s official return policy, you have up to 90 days after purchasing an item to return it. This 90 day policy applies to air mattresses as well.

To return an unopened air mattress:

  • Bring the original receipt or order number
  • Bring the air mattress in original packaging
  • Return to any Walmart store for a full refund

Walmart also allows air mattress returns by mail. Simply repackage the item, attach the shipping label from your email confirmation, and ship it back. You will receive your refund once the return is processed.

Exchanging An Opened Air Mattress

If you opened and inflated your air mattress but need to return it, Walmart will allow an even exchange within 90 days. However, no refunds are given on opened air mattresses.

For example, if you purchased a Queen sized air mattress but decide you need a Twin size instead, Walmart will let you exchange sizes. But you can only swap it for another air mattress of equal or higher value.

Walmart‘s reasoning is that opened air mattresses cannot be resold as new, so they only allow exchanges. Make sure to bring the original packaging if you still have it when exchanging.

Returning Without The Original Receipt

Sometimes receipts get lost in the shuffle. But at Walmart, you can still return an air mattress without the original receipt in most cases.

You‘ll need to provide valid photo ID so the store can look up your purchase. If you have your original card that was used, even better.

Here are possible outcomes when returning an air mattress without the receipt:

  • Refund to original card if purchase is found in Walmart‘s system
  • Store credit for the amount paid if details can‘t be verified
  • Even exchange if specific purchase is untraceable

So returning without a receipt is possible, but refunds will depend on whether your purchase can be identified by Walmart.

How Walmart‘s Policy Compares to Other Retailers

I compared Walmart‘s air mattress return policy to other major retailers. Here is how the key terms stack up:

StoreReturn WindowUnopened ReturnsOpened Returns
Walmart90 daysFull refundEven exchange only
Target90 daysFull refundEven exchange only
Costco90 daysFull refundNo returns allowed
Amazon30 daysFull refundVaries by seller

As you can see, Walmart and Target have identical air mattress return policies. Costco has a more stringent no returns policy on opened items. And Amazon‘s policy can vary depending on the third-party seller.

Tips for Smooth Air Mattress Returns at Walmart

Based on my retail experience, here are my tips for effortless air mattress returns at Walmart:

  • Keep the original packaging and receipt if possible
  • Note important details like order numbers and date purchased
  • Return air mattress in clean condition
  • Bring valid photo ID to any return trip
  • Be polite and patient with Walmart staff

Following this advice will help ensure a quick and easy return experience at Walmart.

The Bottom Line

While Walmart‘s air mattress return policy has its limitations, it is still competitive and reasonable compared to other major retailers.

You can feel confident purchasing an air mattress from Walmart knowing you have 90 days to return or exchange it if any issues arise. Just make sure to follow all the policy details covered in this guide.

Let me know if you have any other questions! I‘m always happy to share my retail return policy expertise.

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