What are T-Mobile‘s Business Plans in 2024? Everything You Need to Know
If you‘re a business owner considering switching your company‘s mobile service to T-Mobile, you probably have questions about their business wireless plans. What options do they offer? How much do they cost? What kind of support is included? This in-depth guide has all the details on T-Mobile‘s business plans to help you make an informed decision.
Overview of T-Mobile‘s Business Plan Options
T-Mobile offers three tiers of feature-packed unlimited business plans:
T-Mobile Business Plan Options
| Plan | Starting Monthly Cost (6 lines) | Highlights |
|---|---|---|
| Business Unlimited Select | $150 | 50GB high-speed data/line, 5GB hotspot |
| Business Unlimited Advanced | $180 | 100GB high-speed data/line, 50GB hotspot, Microsoft 365 licenses |
| Business Unlimited Ultimate | $240 | Unlimited premium data, 100GB hotspot, Microsoft 365, free WiFi flights |
All plans include:
- Unlimited talk, text, and smartphone data
- Mobile hotspot data
- International roaming in Mexico, Canada and 210+ countries
- T-Mobile Tuesdays rewards app
- Business perks like scam call blocking
But as you move up tiers, you get more premium data, hotspot data, and extras like Microsoft 365 licenses, free WiFi flights, and T-Mobile Secure WiFi for your business.
Detailed Feature Breakdown
Let‘s take a closer look at what each tier includes:
Business Unlimited Select
- 50GB high-speed data per line, then unlimited at lower speeds
- 5GB high-speed mobile hotspot
- Unlimited talk, text, and data in Mexico & Canada
- T-Mobile Scam Shield
- Standard video streaming quality
Business Unlimited Advanced
- 100GB high-speed premium data per line
- 50GB high-speed mobile hotspot
- Microsoft 365 Standard licenses (2 per plan)
- T-Mobile Secure WiFi
- HD video streaming
- 4 free WiFi flights per 12 months
Business Unlimited Ultimate
- Truly unlimited high-speed premium data
- 100GB high-speed mobile hotspot
- Microsoft 365 Basic & Standard licenses (1 each)
- Free unlimited WiFi flights
- T-Mobile Secure WiFi
- 4K UHD video streaming
- Scam Shield Premium
How Does T-Mobile‘s 5G Coverage Compare?
T-Mobile has been rapidly expanding its 5G network, which now covers 315 million people nationwide. Their mid-band 5G delivers speeds 2.5x faster than their 4G LTE, with average download speeds of 300 Mbps, based on OpenSignal data.
While their coverage still lags behind Verizon‘s 5G availability, T-Mobile‘s 5G speeds are competitive. Their mid-band 5G outperforms AT&T‘s low-band 5G averages. T-Mobile plans to cover 200 million people with fast mid-band 5G by end of 2021.
Who Are T-Mobile‘s Business Customers?
As of Q2 2021, T-Mobile has 1.3 million branded postpaid business customers. Some major companies using T-Mobile for business include The Hershey Company, Multnomah County, and American Red Cross.
T-Mobile is rapidly gaining market share for business wireless customers, adding 731,000 net additions in the first half of 2021 – more than AT&T and Verizon combined. They are successfully poaching business customers with lower prices and 5G network expansions.
Does T-Mobile Offer Discounts for Businesses?
Yes, T-Mobile offers several ways businesses can save:
Multi-line discounts – Plans get cheaper per line as you add more lines. 6+ lines is the sweet spot for maximum discount.
Business Family Discounts – Link your employee plans to your business account to save up to $15/line monthly.
Business Rewards Program – Earn points on your T-Mobile bill that can be redeemed for account credit on accessories, devices, and more.
Limited-time promotions – Periodic discounts like 2021‘s $100/line rebate for switching your business.
Bundling multiple lines lets you maximize savings. T-Mobile also doesn‘t enforce annual service contracts, so you avoid early termination fees if you switch.
How Good is T-Mobile‘s Business Customer Service?
T-Mobile offers 24/7 customer support for business accounts, including phone, online chat, knowledge base docs, and online account management. They have over 1,000 retail stores nationwide for in-person support.
Based on ACSI survey data, T-Mobile‘s 2020 customer satisfaction score among business users was 78/100 – slightly below AT&T (80) but beating Verizon (76). T-Mobile has improved support in recent years as they expand their share of business customers.
The Bottom Line
T-Mobile‘s business plans offer excellent value, with unlimited data, 5G access, and useful business features at very reasonable monthly rates. Their growing 5G network now blankets much of the country with speeds rivaling top carriers. While T-Mobile may not be the best nationwide choice for every business yet, their business plans are worth considering – especially if you operate mainly in metro areas with strong T-Mobile coverage.
