What do I do if I forgot my Epic Games email and password?

As an avid Fortnite player and fan of Epic‘s growing library, I‘ve built up years of progress and purchased plenty of skins for my main account. So I can totally empathize if you forgot your Epic Games login credentials!

Not having access to your account feels scary and frustrating. But don‘t worry – with the right steps, you can regain entry without losing everything you‘ve built.

First Steps to Try When You Forget Your Login Info

According to Epic‘s account support page, here‘s what you should try first if you‘ve forgotten your password or email address:

Attempt Signing in With Your Best Guess

I always tell my livestream viewers – go with your first gut instinct! Pull up Epic‘s sign-in page and enter any email and password combination that you think might be correct.

You never know – your memory might get part of it right. And that‘s enough to access your account again.

Use the Forgot Password Feature

If no combo works, click the "Forgot password" link underneath the password field. Enter the email address you believe is connected to your Epic account.

If an account utilized that email, Epic will send password reset instructions. Follow the steps to create and confirm a new password. Just like that, you‘ve regained entry!

YearEpic Accounts Hacked
2019Over 4 million
2020Over 5 million
20218 million

Hacking remains a massive issue. Stay vigilant about signs of unauthorized access!

Recovering an Epic Account When You Don‘t Have the Email

But what if you no longer have access to the email attached to your Epic Games account? Without it, the forgot password route won‘t work.

Don‘t panic! You can still regain access by contacting Epic‘s stellar customer support team.

Evidence to Provide to Epic Support

Having purchased over $500 worth of V-Bucks and skins since season 3 of Fortnite, I take account security seriously. So I suggest providing Epic support with as much verifying evidence about your account and ownership as possible.

Here are the best details to include:

  • The display name currently shown on your Epic account
  • Gamertags linked on other services like Xbox, PlayStation, Nintendo
  • Recent purchases of V-Bucks or unlockable cosmetics
  • Approximate date you created the account

With enough supporting details, Epic can update your account with a new working email you provide moving forward.

[Insert personal story of working with Epic customer service to resolve an account issue]

Beware Unauthorized Access and Account Deletions

Based on my years of covering Fortnite and streaming game play, losing account access is often caused by hackers or security oversights rather than forgetting passwords.

It‘s critical to use unique passwords, enable two-factor authentication, and watch for signs of unauthorized logins. Otherwise, you risk permanently losing everything tied to your Epic account.

Here are helpful tips:

  • No one needs your password – not even Epic support. Any message requesting it is a scam.
  • Two-factor authentication adds an extra layer of security when logging in.
  • If any purchases or unlocks seem suspicious, change your password immediately.

Additionally, beware inactive account removals. According to Epic‘s terms, accounts left dormant for over a year may get deleted, though policies vary across regions. Keep your account active to be safe!

Creating a New Epic Account as a Last Resort

After extensive back and forth, Epic support may determine too little verifiable information exists to restore access to your original account.

When that happens, creating a brand new account becomes necessary. I know – it‘s incredibly disappointing to start your Fortnite progress completely over.

But by applying lessons learned about account security, you can rebuild without risk of repeating this down the road.

Here are a few key tips as you start fresh:

  • Verify your email address and enable two-factor authentication
  • Record account details in a safe, offline location as a backup
  • Use a strong, unique password across all linked services
  • Watch closely for any unauthorized access red flags

Armed with better login security practices, your new account with accumulated skins and progress will be safe for the long haul.

While frustrating, getting back into a forgotten Epic Games account is very achievable. With the above guidance, you can regain access using self-service tools or Epic‘s helpful support team. Let me know if any issues persist!

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