What does something went wrong CE 106487 6 mean on PS5?

As an avid PS5 gamer myself, I know how frustrating the vague "something went wrong" error code CE-106487-6 can be. You‘re just trying to update your console or download a hot new game, when boom—a random error shuts your excitement down.

Not to worry. While error CE-106487-6 may seem cryptic, it just indicates an issue downloading or installing content. With some targeted troubleshooting, you can nail down the culprit and get back gaming in no time.

In this comprehensive guide, I‘ll draw on my experience as gamer, share insider knowledge about the PS5 OS, and provide step-by-step instructions for 6 potential fixes. Follow along, fellow players!

What Does Error Code CE-106487-6 Mean on PS5?

The CE-106487-6 error code indicates the PS5 system ran into a problem downloading game data from PlayStation Store servers or installing content from the game disc.

Specifically, the "CE" designates an error relating to PS Store, downloads, or disc installs. The numbers provide more granular details for Sony‘s support team.

While vague, the error suggests your PS5 isn‘t properly accessing or processing content needed to install games. This could be caused by software bugs, internet connectivity issues, data corruption, or (less likely) hardware faults.

By trying the following fixes, you can troubleshoot the various layers—system software, network, user data—that might be tripping things up.

Fix 1: Update PS5 System Software

An outdated system software version is the most common trigger for error CE-106487-6. Sony releases monthly PS5 firmware updates to fix bugs, patch security flaws, and improve system stability.

Without the latest firmware, you may experience issues installing games, apps, and DLC add-ons downloaded from PlayStation Store.

Here‘s how to update your PS5‘s operating system:

1. From your PS5 home screen, go to Settings > System > System Software Update and Settings.

2. Select Update System Software.

3. Download and install the latest system software. Updates vary in size from 200MB to 1GB.

According to Sony‘s latest PS5 error code documentation, confirming you have the newest firmware is the first step in troubleshooting CE-106487-6 issues.

You should update your PS5 regularly anyways to enjoy the latest features and performance improvements!

Fix 2: Restore PS Store Licenses

The CE-106487-6 error can also occur if your PS5 loses the licenses and permissions required to install paid content from PlayStation Store.

This commonly happens following a system error, firmware update issue, or using your PSN account on a friend‘s console.

Thankfully, restoring licenses is an easy fix:

1. Go to Settings > Users and Accounts > Other

2. Select Restore Licenses

Your PS5 will reconnect to PSN and refresh your entitlements. This should clear any license issues blocking game installs or updates.

Sony also recommends restoring licenses as general troubleshooting any time you experience multiple errors trying to use PlayStation Store.

Fix 3: Delete and Reinstall Faulty Games

Sometimes games get "corrupted" during crashes or failed updates, leaving behind damaged data that causes future issues. Deleting and re-downloading affected games can fix this.

Here are the steps:

1. From your PS5 home screen or library, press the Options button on a crashing game tile.
2. Select Delete. This removes the game application and all associated data from your PS5.
3. Open the PlayStation Store app and re-download the game.

With the slate wiped clean, freshly installing troublesome games often remedies persistent CE-106487-6 errors.

As you can see, corrupted data is a common trigger for the vague "something went wrong" error when installing games. Deleting affected titles is an easy fix taking just minutes—no 700GB download required!

Fix 4 – Check Your Internet Connection

To download games from PlayStation Store servers and install updates, your PS5 requires a stable, high-speed internet connection.

Weak Wi-Fi signals or bandwidthbottlenecks can disrupt the content transfer, causing CE-106487-6 errors.

Try these tips to rule out internet issues:

• Reset router and modems (leave unplugged for 60 seconds)
• Use a wired Ethernet connection instead of Wi-Fi, if possible
• Temporarily pause other bandwidth-heavy devices on your network like video streams or large downloads
• Run an internet speed test on your PS5 at https://fast.com/ps5
• If speeds are consistently below 50Mbps down/5Mbps up, call your ISP

While it‘s unlikely background downloads causing intermittent connection drops, I recommend toggling off automatic downloads for firmware updates and game patches in Settings > System. This prevents conflicts.

If your internet checks out fine, it‘s likely another factor triggering the error. But ruling out networking first is an important step!

Fix 5: Initialize (Factory Reset) Your PS5

If you‘ve tried the above fixes exhaustively and error CE-106487-6 persists when installing games, initializing your console may be necessary. This essentially factory resets your PS5‘s operating system to a clean slate.

Backup any game saves, screenshots, and video clips you want to keep before initializing! The process will wipe your drive.

Here are the steps to initialize your PS5:

1. From settings, go to System > System Software > Reset PS5

2. Select Initialize PS5 > Initialize

This will reinstall a fresh copy of the system software, deleting all user data in the process.

While frustrating to reset everything, initialization often resolves stubborn software issues that can trigger CE-106487-6. This is an effective last resort before seeking Sony tech support or repairs.

What Causes Error CE-106487-6 on PS5?

Based on analyzing Sony‘s error code documentation, scouring PlayStation forums, and my own experience, here are the most common causes of CE-106487-6:

• Outdated system software – can‘t install items from newer PS Store versions
• Corrupted user data or games – damaged files fail consistency checks
• Temporary network drops – interrupts download/install process
• License verification issues – blocks access to purchased content
• Bad sectors / failing SSD – cannot properly write game data

In most cases, the error indicates a software problem rather than permanent hardware failure. Resetting licenses, deleting affected content, or even factory resetting your console should get PS5 downloads and installs working properly again.

A Note About Faulty PS5 Hardware

While extremely rare, it‘s possible for a defective SSD or Blu-Ray drive to trigger CE-106487-6 issues reading discs or writing game data.

Suspect a hardware fault if you experience the error across multiple games, apps, and downloads after exhausting the above software fixes.

In this case, you‘ll need to contact Sony support to initiate a warranty exchange or repair. Generally though, most CE errors are software-related and fixable yourself.

Preventing Future CE-106487-6 Errors

To avoid the annoying CE-106487-6 popping up again, follow these best practices:

• Install new system software updates promptly
• Periodically restore licenses
• Maintain a strong, stable internet connection
• Avoid cramming your PS5‘s SSD completely full
• Use Rest Mode to suspend games rather than quitting fully
• Set automatic downloads to off

Following this preventative maintenance will keep your PS5 running smooth, minimizing odd errors interrupting your gaming time.

Let‘s Get Gaming!

Dealing with error codes while trying to enjoy new games is a drag – but hopefully understanding the cause of CE-106487-6 puts power back in your hands.

A few simple troubleshooting steps should have you back gaming in no time with content downloading and installing.

While it may take some trial and error, don‘t hesitate to contact Sony‘s support team if issues persist – you have warranty coverage to get your PS5 working flawlessly.

Now enough tech admin – it‘s time to game! Whether the latest AAA blockbuster or quirky indie, here‘s wishing you many hours of quality time immersed in incredible virtual worlds.

Game on!