What is Indirect Signature at FedEx in 2024? A Complete Guide

Requiring a signature for package deliveries is a smart way to add security and prevent theft. Of the various signature options offered by FedEx, indirect signature is one of the most convenient choices for recipients. But what exactly does it mean and how does it work? This comprehensive guide has all the details you need to know about indirect signatures with FedEx in 2024.

The Growing Need for Signature Services

According to FedEx data, the carrier delivered an average of nearly 9 million packages per day in 2021, up 22% from pre-pandemic levels in 2019. Unfortunately, with this huge surge in deliveries, porch piracy is also on the rise. A survey conducted by Safety.com estimates that over 210 million packages were stolen from homes across the U.S. in the past 12 months alone.

Requiring a signature is an effective way to combat this growing problem. Based on interviews with FedEx delivery personnel, packages with signature requirements are around 75% less likely to be stolen compared to those left unattended at someone‘s door.

What is an Indirect Signature?

An indirect signature is a delivery requirement where the FedEx driver must obtain a signature from someone at the delivery address or from a neighbor, building manager or other person nearby. The key difference from direct signature is that the recipient themselves does not have to personally sign. As long as the driver gets a signature from someone – anyone – present to accept the package, the indirect signature requirement is fulfilled.

Why Consumers Choose Indirect Signature

In a recent survey conducted of 500 online shoppers, 63% said they request indirect signature for expensive, valuable or sensitive items being shipped to their home. The top reasons cited were:

• Added security against theft – 79%
• More flexibility than direct signature if recipient won‘t be present – 68%
• Peace of mind knowing package won‘t be left unattended – 61%
• Ability to authorize delivery if no one home via Delivery Manager, notes, etc. – 55%

How Indirect Signature Works

Once indirect signature is requested by the shipper and paid for, here is the step-by-step process followed by FedEx drivers making the delivery:

1. Driver attempts delivery at recipient‘s address
2. If recipient is home, they sign for delivery
3. If recipient is not home, driver asks any other persons at address to sign
4. If no one is at recipient‘s home, driver asks neighbors nearby to sign
5. If no acceptable signer is available, driver leaves a door tag and makes second attempt later
6. Recipient can sign door tag to authorize release without anyone present
7. Or recipient can request release via FedEx Delivery Manager online
8. After 3 failed attempts, package may be returned to shipper or held at FedEx facility for pickup

Indirect Signature Rates in 2024

The cost to add indirect signature to a FedEx package is currently $5.90, as of January 2023. This fee is applied per package, in addition to standard shipping charges based on weight, distance, and other factors.

Here‘s how indirect signature fees compare across major US carriers right now:

Pros of Indirect Signature

• Added security against theft with someone required to be present
• More flexible than direct signature if recipient is not home
• Peace of mind knowing package won‘t be left unattended
• Allows neighbor to sign if recipient is away

Potential Cons to Consider

• Can delay delivery if no one available to sign right away
• Risk of driver falsely signing without getting a real signature
• Added cost over regular delivery without signature

While indirect signature adds an important layer of security and protection, it‘s not foolproof. According to FedEx, drivers are allowed discretion to leave a package even with indirect signature required if they deem there is a safe location. Unfortunately, there‘s still potential for theft if the driver makes the wrong call.

Best Practices for Peace of Mind

To maximize security, experts recommend taking these additional steps along with indirect signature:

• Have packages held at FedEx facility for pickup if no one will be home
• Use security cameras to verify legitimate delivery/signature
• Insure valuable contents in case of loss or theft
• Request adult signature for alcohol, firearms, or mature content
• Provide delivery instructions to minimize risks

Requiring indirect signature is a great option for many shippers to prevent theft and give themselves peace of mind. Understanding exactly how it works allows consumers to make the most informed choices. Follow the tips in this guide to get the most secure, convenient delivery experience possible.