What is Kroger‘s Scan and Go Service in 2024?
Kroger‘s Scan and Go service allows shoppers to scan and pay for grocery items directly on their smartphones. This innovative technology, now used by over 7 million Kroger customers, aims to transform the shopping experience with quicker checkout and greater convenience.
How Does Scan and Go Work?
The step-by-step process for using Kroger‘s Scan and Go is straightforward:
- Download the Scan and Go app and create an account
- Connect your Kroger loyalty card and a payment method
- Shop as normal, scanning barcodes on items with the app camera
- Bag items as usual and continue shopping
- For produce, print a barcode sticker using in-store scales
- Pay directly through the app
- Validate by showing checkout barcode to employee
Key Benefits of Scan and Go
Scan and Go provides a variety of benefits over traditional checkout:
| Benefit | Details |
|---|---|
| Time savings | 72% faster checkout process skips lines |
| Easier self-checkout | Scan-as-you-go without registers |
| Cost visibility | Running totals enable budgeting |
| Digital coupons | Loyalty card applies rewards and discounts |
Limitations to Consider
While convenient, some limitations to consider include:
- Produce weighing remains a separate step
- Age-restricted items require an ID check
- Returns must be completed with digital receipt
- Minor app glitches still occur
Over 80% of Scan and Go users report an enjoyable, convenient experience according to Kroger‘s 2022 survey. As the service improves further, adoption is forecasted to grow rapidly in coming years.
Let me know if any other Scan and Go questions arise!
