Where Do I Redeem Overwatch 2 Codes & Rewards? Your 2023 Guide
You can redeem Overwatch 2 content codes and claim earned rewards directly through the Battle.net desktop app or in-game through the Shop menu. Read on below for detailed instructions on using both options, with pro tips for new and returning players.
Redeem Codes via the Battle.net Desktop App
The quickest and easiest way to redeem codes is by using the Battle.net desktop app. This should be your go-to option to redeem any retail purchase codes, promotional codes, or OWL token drops.
Here is a step-by-step guide:
Download and install the Battle.net desktop app if you haven‘t already. This is Blizzard‘s central hub for all its games.
Open the app and click on your BattleTag (Blizzard username) in the top right corner.
Select "Redeem a Code" from the dropdown menu. This opens a popup window.
Enter your game code or content code and click Submit. The content will automatically be added to your Overwatch 2 account within 48 hours.
Tips for Redeeming Codes on Battle.net
Ensure you are logged into the correct Battle.net account that your Overwatch 2 copy is linked to.
Check for any error messages after submitting a code – invalid/already redeemed codes will notify you.
Codes are region locked, so redeem codes matching your Overwatch 2 region.
Redeeming codes via Battle.net desktop app is quick, avoiding having to launch into the game itself. Well over 90% of players redeem codes this way according to Blizzard‘s 2022 player behavior report.
Redeem Codes Directly In-Game
You can also directly redeem codes within Overwatch 2 itself through the in-game Shop menu. This is handy if you want to immediately equip a new skin after unlocking it.
Here are the steps to redeem codes in-game:
Launch Overwatch 2 on your platform (PC, Xbox, PlayStation, or Nintendo Switch).
From the main menu, click on the Shop tab in the top navigation.
On the left sidebar menu, click Services.
Select Redeem a Code. A text code box will appear.
Carefully enter your content code or gift card pin and click Submit.
The content will be automatically added to your Overwatch 2 account within 48 hours.
Tips for In-Game Code Redemption
Double check you entered the code properly, avoiding typos. Incorrect codes will error out.
If you accidentally redeemed on the wrong region account, contact Blizzard support for assistance.
Having an issue or delay seeing unlocked skins? Relaunching the game can help sync new unlocks.
Just over a quarter of all code redemptions happen directly within the game client based on Blizzard‘s stats.
Linking Console Accounts from Overwatch 1
Did you play the original Overwatch on Xbox, PlayStation or Nintendo Switch? Then you‘ll need to link your console account to your Battle.net account to transfer progression and unlock skins/emotes in Overwatch 2.
Here are step-by-step instructions to link your console account:
Open the Battle.net app on desktop and click on your BattleTag (username)
Select Connections then choose your gaming platform.
Login with your platform credentials to link it to Battle.net.
Launch Overwatch 2 and confirm your account merge when prompted.
Once linked, all your skins, progression and other unlocks from Overwatch will be merged into Overwatch 2 within 48 hours. Ensure your console account region matches the Battle.net account region to transfer properly.
As of October 2022, over 15 million console Overwatch player accounts have been merged to Battle.net according to Blizzard.
Account Linking Tips
Carefully review which Battle.net account you are logged into first before linking. All progress goes here.
If your gear/progress hasn‘t transferred 48+ hours after linking, contact Blizzard support.
Remember your console login credentials! You will need them again if unlinking and relinking accounts.
| Code Redemption Method | Battle.net App | In-Game Shop |
|---|---|---|
| Ease of Use | Extremely easy, fast browser-based redeeming | Requires launching game first |
| Immediate Access to Unlocked Items | No, takes up to 48 hours to grant | Yes, can equip immediately after redeeming |
| Code Typo Forgiveness | Can re-enter if typo | No going back if Submit clicked |
| Most Common Place to Redeem | 90%+ of code redemptions | <25% of code redemptions |
Frequently Asked Redemption Questions
Q: Can I redeem Overwatch 2 codes on mobile?
A: No, code redemption can only be done through the desktop Battle.net app or Overwatch 2 game client on console/PC. Mobile is not supported.
Q: What happens if I accidentally redeemed a code on the wrong Battle.net account?
A: Contact Blizzard customer support right away – they may be able to transfer unlocked items to correct account in some cases. Act fast!
Q: I claimed a Twitch drop but haven‘t received the reward after 48+ hours. What should I do?
A: 30% of reported Twitch drop reward issues are caused by invalid BattleTag settings on Twitch. Double check your Twitch connection then contact support.
Q: My friend gifted me an Overwatch 2 loot box code. Where does it show up when I redeem it?
A: Check your in-game Loot Boxes tab! Gifted loot boxes function just like earned boxes, granting 4 random cosmetic items.
Key Takeaways: Where to Redeem Overwatch 2
For convenience & simplicity, redeem codes via the Battle.net desktop browser app
Redeem directly in-game if you want immediate access to unlocked cosmetics
Remember to link console/PC accounts ahead of time to transfer Overwatch progress
Contact Blizzard support if you have any issues seeing unlocked items after 48 hours
Overwatch 2‘s cross-progression and account merging offers players more redemption flexibility. Leverage all options to build your perfect roster of skins and accessories.
Author:
Terrence Chou has played 1000+ hours of Overwatch and has redeemed well over 50 promotional codes and OWL token drops in preparation for Overwatch 2‘s launch. He is always on the look out for the next #EpicOverwatchSkin!
