Where Does Chewy Ship From In 2024?
As one of the fastest-growing ecommerce companies in the United States, Chewy has experienced immense growth in online pet product sales. With over 20 million active customers, Chewy now ships over 80,000 orders per day! This leads many curious pet parents to ask: where does all this pet food come from? Where exactly does Chewy ship from?
Chewy‘s Expanding Fulfillment Center Network
To handle its impressive shipment volumes, Chewy utilizes a large (and expanding) network of fulfillment centers strategically located across the United States.
According to Chewy‘s careers page, its fulfillment centers in 2024 are located in:
- Pennsylvania (5 centers) – Jessup, Mechanicsburg, Lewisberry, Pittston, Archbald (new)
- Indiana – Clayton
- Texas – Dallas
- Arizona – Goodyear
- Kentucky – Louisville
- Florida – Ocala
- Ohio – Dayton
- North Carolina – Salisbury
- Nevada – Sparks
- Kansas – Edgerton
- Missouri – Belton
With 5 fulfillment centers, Pennsylvania has the most of any state, reflecting Chewy‘s headquarters in Boston. In 2022, Chewy added a new 750,000 square foot fulfillment center in Archbald, PA to supplement capacity.
Strategically locating fulfillment centers across the country allows Chewy to achieve its trademark fast shipping times. The average order ships within 1 day of purchase. With fulfillment centers dispersed across the US, most customers are only 1-2 days away from their nearest center via ground shipping.
| Year | # of Fulfillment Centers |
|---|---|
| 2017 | 6 |
| 2022 | 11 |
| 2023 | 12 |
As this table shows, Chewy has aggressively expanded its fulfillment network, doubling its centers since 2017. This expansion has been crucial for Chewy to keep up with rapid sales growth.
Optimizing for Pet Food Delivery
While having more fulfillment centers is better, pet food shipping poses unique challenges. Pet food packages are heavier and bulkier than typical ecommerce shipments. To handle these challenges, Chewy optimizes its operations:
Fulfillment centers are located near key highway and airport shipping infrastructure to enable fast transport.
Chewy employs specialized packaging technology to efficiently pack irregular-shaped and heavy packages.
Advanced warehouse management systems schedule fulfillment for on-time dispatch.
Refrigerated storage areas are available to store frozen, fresh, and chilled pet foods.
By fulfilling orders from local centers, Chewy reduces the distance shipments must travel. This results in faster transit times and reduced shipping damages.
Thanks to these optimizations, Chewy delivers premium logistics performance despite the challenges of pet food shipping.
FedEx Home Delivery: Chewy‘s Shipping Partner
Chewy names FedEx as its primary shipping carrier for package deliveries on its FAQ page. Specifically, it appears Chewy leverages FedEx Home Delivery for most of its residential end-to-end shipments based on its 1-5 day transit time promises.
FedEx Home Delivery offers cost-efficient ground shipping with predictable 1-5 day delivery times, residential evening hand-offs, and Saturday delivery. These capabilities make it a logical choice for Chewy‘s high-volume B2C ecommerce shipments.
To complement FedEx, Chewy states it utilizes other premium carriers as needed if FedEx cannot service a particular lane. This provides redundancy to ensure every Chewy package gets delivered on time.
Conclusion
From humble beginnings, Chewy has emerged as America‘s most trusted online pet supplies retailer. Powering this impressive growth is Chewy‘s coast-to-coast fulfillment network designed specifically for pet food shipping. With major expansions planned through 2023, Chewy is ensuring its fulfillment infrastructure will keep up with rapidly rising demand. So the next time you order pet supplies from Chewy, know that your package is likely shipping from one of their strategically located fulfillment centers optimized for fast and reliable pet food delivery.
