Where is the 12 digit code on a PS5 voucher?

As an avid gamer and content creator focused on the PS5 platform, one of the top questions I‘ve seen from those new to digital gaming is: where can I find my 12-digit PlayStation voucher code?

With over 30% of PS5 game purchases now being digital downloads, rather than physical discs, more gamers are redeeming these voucher codes for the first time. And many run into speed bumps from simply not knowing where to look.

So in this detailed guide, I‘ll clear up the confusion by showing you the most common voucher code locations across major retailers like Amazon, PlayStation Store, and brick-and-mortar shops.

Digital voucher code sources

If you choose instant delivery and bought your PS5 game voucher digitally online, here is where your 12-digit code will be accessible:

Amazon voucher codes

  • Log into your Amazon account
  • Go to Your Games and Software Library
  • Select the specific PS5 game order
  • Access the still-masked voucher code

Amazon voucher screenshot

Voucher code entry on Amazon

PlayStation Store gifts

  • Sign into your PlayStation Network account
  • Go to Redemption History
  • View the 12-digit voucher code

For digital wallet top-ups bought directly from PlayStation Store, voucher codes are not required. The funds are automatically added to your wallet.

Other digital retailers

For any vouchers bought from other digital stores, check your email confirmation receipt for the code. Or log into your account with that retailer to potentially access codes again.

Match regional stores!

One common voucher code issue is region mismatch. Ensure your PlayStation Network account region matches the retailer country.

For example, a voucher bought from the UK PlayStation Store will only work on UK accounts. North America codes won‘t work.

Physical vouchers

If buying a PS5 game voucher at physical stores like GameStop, the process is simpler:

In-store vouchers

  • The 12-digit code will be printed clearly on the voucher card
  • Also check your receipt just in case

To redeem, follow the process below. No additional account access needed.

Redeeming your PS5 voucher

With code in hand, here is how to add the funds on your PlayStation 5:

  1. On PS5 dashboard go to Settings > Users and Accounts
  2. Select Redeem Codes
  3. Carefully enter the 12 digits
  4. Confirm matching account region
  5. Select Add Funds

Common voucher issues relate to incorrect user entry or letting regions mismatch.

Here is a breakdown:

Causes of invalid vouchers

So avoid these pitfalls by entering your code carefully and checking regions align.

Now you can enjoy those new PS5 games downloaded straight to your console! Let me know if any other PlayStation voucher questions come up.

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