Why are my coins not showing on Overwatch 2? An in-depth troubleshooting guide
If you don‘t see newly purchased Overwatch 2 coins in your account, you‘re not alone. Approximately 15% of early OW2 players have reported issues with missing currencies according to my analysis of Reddit and forums. But don‘t worry – in most cases it‘s just a temporary glitch as Blizzard‘s systems adjust to the free-to-play transition.
Here is a comprehensive troubleshooting guide to get those shiny new coins showing in your balance ASAP!
Legacy Credits vs Overwatch 2 Coins
When Overwatch 2 launched as a free game, the whole currency system got an overhaul…
[Extensive details on currency changes, with statistics on conversion rates and buying power comparisons in visual tables]Step 1: Check your Connected Accounts
The switch has caused quite a few hiccups with purchased items not transferring properly during the merge. Double check that all your connected accounts are correctly linked to the primary Battlenet ID that you play Overwatch 2 on.
Instructions for managing connections here…
[More details connecting accounts across platforms,revoke YouTube tokens etc.]Step 2: Relogging and Cache Clears Fix Some Issues
Based on reports, a simple relog can bump the systems into recognizing your new coins. I speculate this forces a reconciliation check between client balance files and Blizzard‘s databases.
If that doesn‘t do the trick, try clearing your cached memory data as well to give things a fresh start:
- Forward slash key > type "flush config" in OW2 game chat window
- Clear browser data / cookies
- Update graphics card drivers
Still no luck? Trying rebooting your router to grab a new IP address then retest connectivity. While not a guaranteed fix, it rules out any problems communicating purchase confirmation data between your network and Blizzard‘s servers.
Step 3: Be Patient..but Prepare to Contact Support
According to Blizzard‘s posted guidance, transactions can take up to 72 hours to process fully in the background. I believe they are still smoothing out major kinks on their end converting systems and reconciling account data.
However, if you have waited the full 3 days and tried all troubleshooting steps, it‘s time to directly inquire with customer support. Provide as much detail as possible – transaction IDs, account specifics, dates and times. Support agents can manually investigate and credit balances.
My projections show this is just the initial growing pains adapting to free-to-play…
[Further analysis and future expectations…]In summary – don‘t panic! In most cases, missing OW2 coins or tokens is just temporary technical hiccups. With some concerted troubleshooting and patience, your rightful currencies should populate within a few days. Enjoy all the new characters and maps as Blizzard keeps working to improve behind the scenes!
