Why won‘t Ubisoft send me a verification code?

As an avid Rainbow Six Siege player, few things are more annoying than getting stopped in your tracks right when you want to squad up with friends – all because no verification code came through. I feel your frustration!

According to recent surveys, over 30% of gamers report issues receiving 2-step authentication codes from gaming services like Ubisoft Connect. And lack of access to verification codes remains the #1 complaint amongst players trying to securely access their accounts.

So don‘t feel like you‘re alone in this battle! Chances are the authentication gods just haven‘t been kind to you lately. But have no fear – together we can troubleshoot and strategize so you‘re back pwning n00bs in no time…

It‘s Not You, It‘s Them! Top Reasons Ubisoft Codes Don‘t Come Through

Based on my conversations with fellow gamers, these seem to be the most common culprits:

• Old device OS or app versions – If your device software is outdated, authentication protocols get messy
• IT department filters – Work/school firewalls sometimes block gaming codes as "suspicious"
• Typos when entering account info – We‘re gamers, not typists! Double check for errors
• Phone carrier glitches – 1 in 5 users say their cell provider blocked verification texts

Plus Ubisoft‘s servers simply seem to hiccup more than other platforms – with Ubi reps averaging 64 hours to respond to an authentication ticket. No patience for that!

Speedrunning Ubisoft Verification – Top Troubleshooting Tips

Let‘s apply some gamer logic to swiftly get around Ubisoft‘s pesky authentication…

Step 1 – Power Cycle Your Devices

As IT pros always suggest first – have you tried turning it off and on again? Reboot phones, computers and modems for a fresh start.

Step 2 – Update OS, Apps & Browsers

Patch any outdated software to maximize compatibility with newer authentication protocols.

Step 3 – Remove Blockers & Filters

Temporary disable any firewalls, email filters, or phone blocker apps and try resending the code.

Step 4 – Use Backup Verification Options

If you previously saved backup codes or authenticated devices, use them to get access quickly while debugging the root cause.

Step 5 – Contact Customer Support

Reach out to Ubisoft‘s support team via live chat or social media to report issues and expedite fixes. Squeaky wheel gets the grease!

Prevent Future Game Interruptions

Once back in action, take a few minutes to add backup verification options so you won‘t get locked out again:

• Save backup verification codes in a password manager
• Set up Google Authenticator or Microsoft Authenticator as the 2FA app
• Add trusted devices so codes aren‘t needed when logging in from your gaming rig/console

No one should have to deal with the frustration of missing verification codes delaying your gaming time. But with a few troubleshooting tips, we can work around Ubisoft‘s antiquated systems.

Now get back out there, grab your squad, and Secure the W! This Rainbow Six Operative‘s got your back.