Amazon Basic Speakers Not Working? 11 Fixes to Get Them Working Again in 2024

ByCharles Scott Last Update on

Having issues getting sound from your Amazon Basic speakers? Don‘t panic – many common problems can be easily solved with basic troubleshooting. With a few simple steps, you‘ll have your speakers up and running again.

Quick Overview of Common Issues

According to electronics repair site iFixit, over 50% of speaker problems stem from loose connections or cables. Another 15-20% relate to software and driver conflicts. The good news is that many of these issues can be resolved yourself without needing to replace the speakers.

Here are 11 common fixes and solutions to try if your Amazon Basic speakers are not working:

1. Check Physical Connections

Make sure all cables are securely inserted into the appropriate ports on both the speaker end and your computer, phone, or audio source. Try unplugging and firmly re-inserting each cable, as loose connections are a top cause of problems.

Specifically check:

  • 3.5mm AUX cable fully inserted into headphone jack.
  • Power cable fully inserted into wall outlet and speaker power port.
  • Speaker wire connections between individual speakers in a set.

If available, swap cables for new high-quality copper cables to rule out fault.

2. Toggle Power Switch

Most Amazon Basic speakers have an On/Off power switch or volume knob on the side or back. Toggle the switch Off and On again to reset the speaker‘s power.

Also check the volume isn‘t simply turned down by rotating the knob clockwise to increase loudness if needed.

3. Re-Pair Bluetooth Speakers

For wireless Bluetooth models, try re-pairing the speakers with your source device. Go into your Bluetooth settings and select “Forget Device” to un-pair, then select the speakers again to re-pair them.

4. Update Audio Drivers and Software

Outdated or corrupted software drivers are another common culprit for speakers not working.

On Windows:

  • Open Device Manager > Expand "Sound, video, and game controllers"
  • Right click on audio driver > Select “Update driver”
  • Restart your PC after the update

On Mac:

  • Go to Apple menu > About This Mac > Software Update
  • Install any available audio driver updates and restart

5. Change Default Output Device

Ensure your operating system recognizes the Amazon Basics speakers as the audio output device:

On Windows 10/11:

  • Go to Sound Settings > Output tab
  • Under Choose your output device, select your speakers
  • Hit Apply

On Mac:

  • Go to Apple Menu > System Preferences > Sound
  • Under Output, select your speakers

6. Disable Audio Enhancements

Any enabled audio effects like virtual surround sound or equalizers can block basic 2-channel output. Temporarily turn off all enhancements as part of your troubleshooting.

7. Try a Different Device

To test whether the problem lies with the speakers or your source device, plug the speakers into another smartphone, computer, or audio player.

If the speakers now work fine, the issue is with the original device. Update sound drivers on that device or try replacing its headphone jack.

8. Factory Reset the Speakers

Some Bluetooth and WiFi-enabled speakers have a pinhole "Reset" button located on the back or bottom. Press this in with a pin to restore factory settings.

9. Update Firmware

Check the support page for your speaker model to see if any firmware updates are available from the manufacturer. Install these for potential compatibility fixes.

10. Replace Parts

For speakers with continuing issues, basic parts like power adapters, fuses, or audio jacks may need replacement. Check seller policies on replacements or contact Amazon support.

11. Contact Amazon Support

If you still can‘t resolve the problem after trying these troubleshooting tips, reach out to Amazon‘s customer support online or by phone. They can offer model-specific help or facilitate replacements per warranty.

Don‘t Lose Hope!

While having your new speakers suddenly stop working can be upsetting, have hope that the problem is likely fixable with basic troubleshooting. Methodically trying the above solutions should help identify and resolve your particular issue. Feel free to reach out if you need any assistance getting your Amazon Basics speakers operational again.

Charles Scott is a dynamic professional whose academic and career achievements demonstrate a strong commitment to excellence in the retail and consumer service industry. Graduating with an MBA from New York University in 2013, Charles has built a diverse and impressive career portfolio. He has held significant roles as a manager, advisor, and marketer, showcasing his multifaceted skills and deep understanding of the industry.

Beyond his direct professional engagements, Charles has made a notable mark as the head writer and founder of ExpertBeacon.com. This platform stands as a testament to his dedication to consumer empowerment and education. ExpertBeacon.com is a resource designed to assist consumers in addressing their persistent questions about products, services, and companies. Under Charles's leadership, the site provides in-depth, well-researched, and accurate information, all structured in easy-to-follow guides and articles. His work here not only highlights his expertise in the field but also his commitment to providing valuable, actionable information to the public.

Charles's approach is centered on a keen understanding of consumer needs and market dynamics, making him a respected voice in the industry. His contributions through ExpertBeacon.com and his professional roles reflect a blend of strategic thinking, practical knowledge, and a genuine desire to enhance consumer experiences in the retail and consumer service sectors.

Similar Posts