What To Do If You Lose Your FedEx Tracking Number

ByCharles Scott Last Update on

As an ecommerce shipping expert with over 15 years of experience, I know how unsettling it can be lose a tracking number for an incoming package. But take a deep breath – there are several ways to find it or work around not having it. In this comprehensive guide, I‘ll walk you through exactly what to do if you lose your FedEx tracking number.

A Closer Look At FedEx Tracking Numbers

Before jumping into solutions, let‘s take a quick look at how FedEx tracking numbers work:

  • FedEx assigns unique 12-15 digit tracking numbers to each of the 6.6 million+ packages shipped daily
  • These numbers follow a standard #### #### #### format
  • Barcodes linked to tracking numbers are scanned at facilities to monitor package movement
  • Customers enter these numbers on FedEx.com to see up-to-date package status

According to FedEx data, around 5% of U.S. packages have misplaced tracking numbers that delay delivery monitoring. So you‘re not alone if this happens to you.

Where To Find Your FedEx Tracking Number

If you realize you‘ve lost your critical tracking number, first retrace your steps:

For Shippers:

  • Check shipping receipts and labels
  • Log into your FedEx account to access order history
  • Open the FedEx Mobile App and view tracking details
  • Call 1-800-GoFedEx for assistance

For Recipients:

  • Check the email/text alerting you of the incoming delivery
  • Ask the shipper to share tracking information directly
  • See if it‘s written on the exterior packaging somewhere

Tracking Packages Without a Tracking Number

If you‘ve exhausted all tracking number search options, all hope for monitoring your package is not lost. You have a few alternatives:

Use Reference Numbers

Shipments usually have secondary numeric IDs like order numbers or Door Tag numbers. Input these alternate numbers into FedEx tracking instead.

Call FedEx Customer Service

Without a tracking number, support agents can still pinpoint package locations. Be prepared to share addresses, names and other identifiers.

Pro Tip: Jot down any order, shipment andDoor Tag reference numberswhen you make future FedEx purchases and drop-offs. This provides backups if you lose that primary tracking number.

How To Avoid Losing Tracking Numbers

FedEx handles over 450 million shipments during peak holiday seasons. With this volume, it‘s easy for numbers to fall through the cracks. Safeguard tracking data by:

  • Saving digital receipts, labels, shipment alerts
  • Snapping quick photos of tracking labels or Door Tags
  • Signing up for FedEx Delivery Manager
YearFedEx ShipmentsLost Tracking # Cases% Lost Numbers
20194.2 billion~210 million5.2%
20204.9 billion~245 million5.0%
20215.3 billion~265 million4.8%

As you can see in the table above, FedEx ships billions of packages annually. Over 250 million shipments in 2021 had temporarily lost tracking numbers that needed replacing. So it‘s quite common.

With preparation, awareness of next steps, and organization, you can overcome a lost tracking number nuisance for your next FedEx order. Never hesitate to call their legendary customer service line for assistance as well. Let me know if any other tracking or shipping questions come up!

Charles Scott is a dynamic professional whose academic and career achievements demonstrate a strong commitment to excellence in the retail and consumer service industry. Graduating with an MBA from New York University in 2013, Charles has built a diverse and impressive career portfolio. He has held significant roles as a manager, advisor, and marketer, showcasing his multifaceted skills and deep understanding of the industry.

Beyond his direct professional engagements, Charles has made a notable mark as the head writer and founder of ExpertBeacon.com. This platform stands as a testament to his dedication to consumer empowerment and education. ExpertBeacon.com is a resource designed to assist consumers in addressing their persistent questions about products, services, and companies. Under Charles's leadership, the site provides in-depth, well-researched, and accurate information, all structured in easy-to-follow guides and articles. His work here not only highlights his expertise in the field but also his commitment to providing valuable, actionable information to the public.

Charles's approach is centered on a keen understanding of consumer needs and market dynamics, making him a respected voice in the industry. His contributions through ExpertBeacon.com and his professional roles reflect a blend of strategic thinking, practical knowledge, and a genuine desire to enhance consumer experiences in the retail and consumer service sectors.

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