Click to toggle navigation menu.
   

Loading

ExpertBeacon Logo

Know how to conduct a video job interview when hiring employees

As with social media, video technology has greatly influenced our routine workforce functions. For hiring managers, this includes conducting interviews. As companies expand their global reach for candidates, video interviews have proven effective, affordable and time saving. A recent survey found that 63 percent of hiring managers are already conducting interviews via video. Although the practice will not replace face-to-face interviewing, it’s become an excellent tool for casting a wider net when considering candidates. Below, please find some advice for hiring managers and organizations looking to utilize video interviewing capabilities to find the best talent.


Do

Do have a plan and prepare

These steps will serve as the foundation of the interview. Prepare yourself ahead of time by doing a little research. This could be accomplished by watching how-to videos, speaking with others familiar with the process or reading-up on best practices (such as this article, so you’re ahead of the game!). Make sure you have all of the appropriate equipment at hand and then practice.

Do know and test your tech

As the interviewer, it’s your responsibility to have a basic understanding of the technology and services being used; more than just needing a reliable connection. Should tech issues arise, your level of preparedness and professionalism as an interviewer will prove to be essential. Displaying inadequacy when it comes to technology can turnoff many candidates, especially tech-savvy professionals.

Do know and test your tech

As the interviewer, it’s your responsibility to have a basic understanding of the technology and services being used; more than just needing a reliable connection. Should tech issues arise, your level of preparedness and professionalism as an interviewer will prove to be essential. Displaying inadequacy when it comes to technology can turnoff many candidates, especially tech-savvy professionals.

Do choose a smart location

Be sure to select the location for the interview wisely, as lighting and sound may be an issue. Whether you’re at home or in an office, it’s important to maintain a presentable and professional atmosphere, and don’t forget to dress for the occasion the same as if you were in person. Prior to the call, please ensure that everyone has the correct login information and can access the service being used.

Do remember the basics

Regardless of the platform - video, in-person, or over the phone - set a good example. Making a strong first impression isn’t only important for the candidate, but for the interviewer and the organization being represented. For video, don’t appear too casual in your approach. That being said, the same enthusiasm you display during one-on-one sessions should come through here too. Authenticity can go a long way.


Don't

Do not multitask

Power down your phones, tablets and disable any instant message and email applications that can create distractions. It’s imperative to be able to ask the questions, listen to an applicant’s responses and read body language, without enduring interruptions.

Do not rush

Interviews can be nerve-racking for some people, but giving the candidate your full attention will help them feel comfortable. Make sure to devote yourself to the time you have with the applicant and not rush to get through it. Don’t speak too fast, and be willing to repeat yourself.

Do not stare at yourself

It’s easy to do, but try not to look directly at the screen or at the small video thumbnail of yourself. Eye contact is critical, no matter the setting. Pretend the webcam is the person you’re speaking with, as it better simulates a face-to-face conversation.

Do not forget to record and save

The greatest advantage to video interviews is being able to revisit the conversation. Recording allows for a collaborative, team-oriented process, where all employees can provide input on possible candidates. Along the same lines, don’t delete the interview. You may want to revisit it, compare to others or use it as a learning tool.

Do not be rigid

Even if you’ve done your homework and prepared well in advance, hiccups can still occur. Don’t become overwhelmed or frustrated. Rooms will be booked, connections will be slow; it’s best to be flexible and patient. People will read into how the situation is handled. Keep a smile on and work through the issues until they are resolved.


Summary
Jumping cartoon

Following these recommendations will help you as the interviewer take control of an uncertain process, one that more employers are implementing into their hiring system. Remember video can be as effective and productive as an in-person interview, when conducted correctly. Putting yourself in the best position to succeed will ensure the right people are hired, contributing and making a difference at your company.


More expert advice about Management and Leadership

Photo Credits: © Tombaky - Fotolia.com; Check Man, Cross Man and Jump Man © ioannis kounadeas - Fotolia.com

Amar DhaliwalSenior Vice President, Client Success

Amar Dhaliwal has more than 15 years of Human Capital Management (HCM) and enterprise software experience, and a track record of delivering innovation and a strong customer focus. Prior to his technology career, Dhaliwal worked for a number of g...

View Full ProfileRecent Articles