The Insider‘s Guide to Working as a USPS Mail Handler Assistant in 2024

The United States Postal Service (USPS) employs over half a million workers to process and deliver America‘s mail. A little known but vital role within postal operations is that of the Mail Handler Assistant (MHA). If you‘re considering applying to be a Mail Handler Assistant in 2024, this comprehensive guide will provide all the key details you need to know.

A Day in the Life of a USPS Mail Handler Assistant

The job of a Mail Handler Assistant revolves around manually moving and sorting mail in USPS facilities. This allows processing and transportation to run smoothly. While duties vary by facility, here‘s an inside look at some common daily tasks:

  • Unloading trucks – When trucks arrive with new mail, MHAs remove and scan sacks, bags, trays, and parcels using equipment like forklifts, pallet jacks, and conveyor belts. It‘s important to work efficiently to get the mail ready for processing.

  • Transporting mail – Using hampers or carts, MHAs move sorted mail from processing machines to dispatch zones for further transportation. Facilities can be large, so mail handlers push their loads significant distances.

  • Loading conveyor belts and sorting machines – MHAs continually feed trays and bundles of mail into specialized machines that sort millions of mailpieces daily. They also offload sorted mail.

  • Manually sorting mail – During times of low volume or when machines are down, MHAs hand sort letters, flats and parcels by zip code based on knowledge of schemes.

  • Scanning and labeling – To track incoming and outgoing volumes, MHAs affix printed barcoded labels onto containers. Accurate counts are critical.

  • Cleaning work areas – MHAs regularly sweep processing machines, clear jams, restock supplies, and tidy their work stations to maintain safety and efficiency.

The job is fast-paced and physical. MHAs can walk up to 12 miles per shift pushing heavy loads. Excellent stamina and attention to detail are must-haves for the role.

Key Facts and Stats About USPS Mail Handler Assistants

  • There are approximately 8,500 postal facilities nationwide that employ Mail Handler Assistants.

  • In 2022, the USPS handled over 129 billion pieces of mail and packages. This massive volume keeps MHAs busy.

  • The Postal Service has around 35,000 mail handlers across the U.S. Mail handler assistants make up a subset of this workforce.

  • To be considered for the role, applicants must be able to lift packages up to 70 lbs repeatedly over 10-12 hour shifts.

  • Entry-level MHA hourly wages range from $16.87 to $19.31 depending on location. With overtime, total compensation can exceed $60,000/year.

  • Full federal benefits are offered including health insurance plans starting at $50/month, retiree coverage, and paid time off.

Step-by-Step Guide to Getting Hired as a Mail Handler Assistant

Becoming a mail handler assistant involves several steps – here is an overview of what to expect:

  1. Check usps.com for job postings and apply online for open MHA positions in desired locations.

  2. If selected, complete virtual proctored postal exam 473 or 473-C. The exam tests address checking, forms completion, and memorization skills.

  3. Candidates who pass with at least a score of 70 will be invited to interview. Be prepared to discuss your abilities and punctuality.

  4. If offered a conditional position, consent to a drug screening and background check.

  5. Once cleared, attend orientation that covers postal procedures, equipment training, and workplace policies.

  6. Following orientation, report to your assigned facility to shadow current MHAs. On-the-job training continues during probation.

The process takes approximately 4-8 weeks. Be patient and professional throughout to prove you have what it takes.

The Pros and Cons of Being a Mail Handler Assistant

ProsCons
– $17+ hourly base pay plus overtime– Irregular hours with overnight shifts
– Low-cost federal health and retirement benefits– Potential for long periods standing/walking
– Set path to higher roles and full-time status– Challenging physical workload
– Variety of duties and ability to move around– Can be repetitive and routine at times
– Don‘t have to work directly with customers– Significant use of protective gear required
– Opportunity to learn specialized equipment– Challenging to balance life outside work

"As an MHA, no two days are exactly the same. I like being active on my feet and learning how to operate all the different machines. My supervisors work with my availability for school. It‘s a tough job but proud to be part of moving the mail." – Rosa K., Tucson P&DC

Conclusion

Working as a mail handler assistant offers an opportunity to start a solid career with the United States Postal Service. The job comes with great wages, federal benefits, and a chance to be part of the massive logistics operation that keeps mail and packages moving across the country. However, the challenging physical nature of the work and odd hours are realities aspiring MHAs should weigh carefully. For those up for the demands, a mail handler role can lead to lifelong postal employment and long-term financial stability.

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