What Does CAP Stand For At Walmart in 2024? Your Complete Guide
When searching for jobs at Walmart, you may come across openings related to "CAP teams" which stands for Customer Availability Process. But what exactly does the Walmart CAP program entail and what roles make up these critical behind-the-scenes retail teams?
Overview of Walmart‘s CAP Inventory System
The CAP system is Walmart’s proprietary and industry-leading approach to retail inventory management used in over 5,000 Walmart stores. It leverages advanced analytics and real-time data to optimize product availability on shelves.
Studies show stores using CAP improved on-shelf availability by over 20% leading to higher sales and improved customer satisfaction scores.
There are over 58,000 CAP associates that execute this inventory strategy across Walmart stores.
Walmart CAP Team Roles and Responsibilities
The CAP teams work tirelessly to process, organize, and maintain proper inventory levels across all store departments.
There are three main types of CAP associates:
| CAP Role | Primary Duties |
|---|---|
| CAP 1 Associate | Completes price changes, sets up displays, organizes backstock areas |
| CAP 2 Associate | Unloads and sorts incoming inventory, builds pallets, stocks shelves |
| CAP 3 Associate | Assists CAP 2, sorts apparel items, merchandising tasks |
All roles involve a combination of manual labor, administrative work, customer service, and working with store management to identify any inventory issues.
Requirements to Join Walmart‘s CAP Program
To qualify for the CAP team, candidates should meet the following requirements:
- 18+ years old
- Physical ability to lift 50+ lbs repeatedly
- Basic math and computer literacy
- Detail and customer-oriented
- High school degree or GED
Applicants with past experience in retail, distribution centers, grocery, or related fields are preferred. People management skills are a plus for supervisory roles.
Salary and Benefits for Walmart CAP Associates
The average pay for a Walmart CAP associate ranges from $14 to $19 per hour depending on position, store location, experience level, and other factors. Full-time roles also offer robust Walmart employee benefits:
- 401(k) matching
- Stock purchase plan
- Health insurance
- Paid time off
- Merchandise discounts
- Education assistance
Higher performer have opportunities to advance over time into team lead and manager positions.
Available Walmart CAP Team Job Openings
If you have interest in joining Walmart‘s industry-leading CAP crew, visit the Walmart Careers site and search "CAP" jobs to find current openings in your area. Consider setting up a job alert to receive notifications for new CAP roles.
Conclusion
Walmart’s CAP program keeps inventory optimized in all departments so customers find what they need. CAP associates are hardworking, detailed-focused, inventory specialists that keep thousands of Walmart locations running smoothly behind the scenes.
