What is FedEx Custom Critical? (Full Guide)
FedEx Custom Critical is leading premium logistics provider, enabling urgent delivery of high-value, sensitive freight. As an expert in delivery services, I have seen Custom Critical thrive over the past decade by serving growing demand for specialized transportation.
Overview of FedEx Custom Critical
Founded in 1983, FedEx Custom Critical is a division of FedEx specifically focused on expedited shipping of time-critical freight. This includes:
- Same-day delivery
- Next flight out service
- Delivery by early morning or specific time
- Weekend and holiday delivery
In my analysis, Custom Critical fills a crucial gap in the supply chain for freight needing elevated speed, security, temperature control or care. It leverages FedEx‘s extensive air and ground networks while providing enhanced transportation.
Key capabilities:
- Expedited ground shipping in exclusive-use vehicles
- Secure transport with satellite tracking
- Strict standards for temperature-controlled fleet
- Compliant hazardous materials shipping
- White glove handlings of high-value goods
Custom Critical has lean operations to fulfil strict delivery promises, using over 15,000 contracted, qualified carriers across North America. Drivers undergo background checks and training on security protocols.
As per industry reports, FedEx Custom Critical revenue has grown steadily year-over-year:
| Year | Estimated Revenue |
|---|---|
| 2018 | $1.7 billion |
| 2019 | $1.8 billion |
| 2020 | $2.0 billion |
This uptrend demonstrates the sustained demand for expedited shipping solutions. Custom Critical provides unmatched speed and reliability when it really counts.
Key Services
FedEx Custom Critical offers a comprehensive portfolio to meet diverse transportation needs:
Expedited Ground Shipping
Over 6,500 exclusive-use vehicles available ensure direct transportation on your timeline. As per FedEx, deliveries through this service have 99% on-time reliability.
Secure Transport
Custom Critical enables real-time tracking and monitoring for high-value goods. Shipments are protected by trained security staff and enhanced safety features. Secure deliveries grew by 22% last year, protecting over $5 billion in assets.
Temperature Control
With one of the largest temp-controlled fleets in North America, Custom Critical safely transports temperature-sensitive life sciences products and food items. Shipment volumes were up 15% in 2022.
Hazardous Materials Transport
All hazardous goods shipments are handled as per regulatory protocols by expert transportation crews. Custom Critical ensures compliant, safe delivery of dangerous goods.
White Glove Special Handling
Highly trained drivers and specially-equipped vehicles provide white glove service for fragile, high-value or oversized items. This offering saw 30% more shipments as business rebounds.
Why Choose FedEx Custom Critical?
Based on my expertise, here are the top benefits of using FedEx Custom Critical:
Expedited Speed – With point-to-point transport and delivery within hours or by a set time, Custom Critical enables urgent freight needs.
Enhanced Security – From satellite tracking to security professionals, valuable cargo stays protected.
Industry-Leading Reliability – With over 35 years perfecting expedited shipping, FedEx Custom Critical has built unmatched capabilities to fulfil strict delivery promises.
Compliant Dangerous Goods Shipping – Only 15% of logistics providers can properly handle hazardous materials – Custom Critical meets the highest standards.
Special Handling – Unique solutions like temperature-controlled trucks and white glove service ensure safe transport of sensitive freight.
Conclusion
FedEx Custom Critical brings speed, reliability and specialty solutions together to enable urgent transportation of high-value, sensitive items. Its growth over 35+ years is testament to the crucial role it plays in supply chains. For freight needing elevated security, care or compliance, Custom Critical delivers peace of mind.
