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Connie Certusi's picture

Rules to live by for women to be successful in business

Connie Certusi
Executive Vice President and General Manager, Small Business Solutions
Kevin Black's picture

Argument advantage: Gain credibility by defending your ideas

Kevin Black, MA, MBA
Principal and Founder
Gary M. Douglas's picture

Leaders: How and why mindfulness is important in the workplace

Gary M. Douglas
Best selling author, founder of Access Consciousness
Dianna Booher's picture

Effectively communicate with your employees: Inspire and influence

Dianna Booher
Executive Communication Expert
Dan Guerra's picture

Influence your team through the power of self reflection

Dan Guerra, Psy.D.
Psychologist, Executive Coach, Public Speaker
Kevin Black's picture

Increasing your value as a leader to your organization

Kevin Black, MA, MBA
Principal and Founder
Marcia E. Mueller's picture

Developing effective leaders helps retention and productivity

Marcia E. Mueller, MA, BCC
Talent Development Practice Leader
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Management and Leadership

Leaders are made, not born. And while some of us are born with leadership characteristics, everyone can use a little help improving their skills. Turn to ExpertBeacon where you will read world-class advice on business strategy, developing product plans, motivating employees and partners, and leading your company or organization to the next level.

How leaders can translate employee demands into kept promises

Historically, those in positions of authority were revered simply because they occupied the position. Esteemed for their long, loyal careers, these executives were often readily trusted—some even became respected as super-human—and the reverence became misguided and distorted. The truth is that leaders then, were no less fallible than they are today. Whether or not they were as corrupt as the spate of recent failures suggests leaders are today, may never be known. However, we do know that the residual impact of widespread ethical and moral failure has fueled a high degree of cynicism.

Eric C. HansenManaging Partner

Eric has successfully managed and consulted with business executives to lead significant growth and business transformation for over 25 years. The first 18 years were an intense mix of challenge, extreme reward, and constant learning as he led c...

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Argument advantage: Gain credibility by defending your ideas

Besides achieving results, the next sign of a leader’s value is their ability to articulate - and effectively defend - their ideas. Resources, authority, and reputation can be won or lost in a moment’s notice. Here are some dos and don’ts to help you this master this critical, but too often ignored, skill for leaders: argument. Gain the argument advantage!

Kevin Black, MA, MBAPrincipal and Founder

Kevin is a veteran army officer and seasoned entrepreneur, nationally recognized for helping leaders and teams increase their ROI through strategic leadership development services. He has helped clients across a variety of industries, from busin...

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Effectively communicate with your employees: Inspire and influence

Dianna Booher Executive Communication Expert Booher Research Institute

Exit surveys suggest that employees leave a boss, not their job. Much of that dissatisfaction comes from poor communication. And that costly situation could be corrected with a few key principles leaders have at the tip of their lips.

Dianna BooherExecutive Communication Expert

Dianna Booher is the bestselling author of 46 books, published in 26 languages. She works with individuals and organizations to increase their effectiveness through clear communication and executive presence. Her latest books include What Mo...

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Increasing your value as a leader to your organization

Recognizing that helping their organization achieve its goals is a means of improving personal success, leaders should have one fundamental question in mind, “How can I increase my value to the organization?” Volumes of literature exists to support thinking about this question. This article provides you five simple, time-tested Dos and Don’ts.

Kevin Black, MA, MBAPrincipal and Founder

Kevin is a veteran army officer and seasoned entrepreneur, nationally recognized for helping leaders and teams increase their ROI through strategic leadership development services. He has helped clients across a variety of industries, from busin...

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How to shift your company’s focus without alienating current clients

Practically every business, no matter its size, must evolve or risk becoming stagnant or, worse, irrelevant. Take, for example, Amazon. The company started out as a bookseller but over the last two decades has become a virtual one-stop shop for everything from Apple Jacks cereal to Zippo lighters, a streaming music and video service, and much more. This week the company unveiled Amazon Payments, an online payment system that will compete with Square and Intuit’s GoPayment.

Jim BelosicCEO

Jim started his first company at age 22, a graphic and web design company, that transformed into what is now ShortStack in 2011. Jim is recognized as a social media and leadership expert and is a regular guest contributor to popular news sites i...

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Advice for first time manager on how to be successful from day 1

You’ve just been made a manager and what you have to look forward to is a new set of headaches and rewards. However you achieved your new position, whether by desire or default, everything will change.

Making the shift to management will tax all of your abilities. You’ll be required to juggle issues ranging from deadlines to personalities, profits and loss. These will present a challenge every day.

Michael KerriganFounder and President

Michael Kerrigan is founder and president of LifeTime Services, LLC, and LifeTimeCareer.net. He has been a career coach since 2004 and has worked directly with more than 1,000 people in some phase of job development or employment transition. ...

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Prepare your employees on how to respond to sudden cardiac arrest

Most Americans spend more than half of their waking hours at work, making employee safety a crucial component of corporate culture. Small businesses pride themselves on truly caring about their employees – and what better way to show how much you care than protecting employees from America’s single leading cause of death: Sudden Cardiac Arrest (SCA).

John EhingerCEO

John Ehinger has more than two decades of experience in risk management and organizational preparedness, and understands the challenges that small businesses face every day. He can offer unique insight on the issues of SCA, AED accessibility and...

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How to effectively manage a difficult but valuable employee

Mary Nestor-Harper Author, writer, speaker, management and career consultant MJNH Consulting

Just about every company has one - an employee with special or unique skills, training, or certifications the company can’t do without but who seems to cause problems. They may have connections or are the only one who knows how to keep critical processes going. These individuals have qualifications that are difficult to find, recruit, and retain, and they know it. They think they are so valuable they can break the rules and get away with it. Managing these employees takes understanding and a few strategies to keep them at their best.

Mary Nestor-HarperAuthor, writer, speaker, management and career consultant

Mary Nestor-Harper, MJNH Consulting, is an author, prolific writer and consultant on business, human resources and leadership, and an award winning speaker. She has delivered human resources, management and customer service training in 43 of the...

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Treating employees with respect will lead to higher productivity

Bosses should think of the workplace as their employees home away from home because after all, they do spend half their day there. The goal is to want to make your employees want to come to work, not dread it. This does not have to be a struggle; in fact, it can all be quite simple. If a boss wants more accomplished in the workplace, there are a few do’s and don’t to implement when it comes to inspire those who work for her.

Kelly WalshOwner

Kelly Walsh, M.Ed, ACC is the president of 1 Smart Life. Over the past 18 years, Kelly has successfully coached business leaders and people from all walks of life to reach their highest potential. With a Master’s in counseling, professional coac...

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How to maintain peak performance when growing a small business

Lubna Somjee, Ph.D. Clinical and Health Psychologist/Executive Coach and Business Strategy Consultant

Running a business, whether you are a sole proprietor or own a large business, is not for the faint of heart. Given the numerous demands of a business, it is easy for even the savviest of business owners to become run down, and not be able to work at peak performance.

Lubna Somjee, Ph.D.Clinical and Health Psychologist/Executive Coach and Business Strategy Consultant

Dr. Somjee is a licensed psychologist with extensive training and experience in evidence based clinical and health psychology services. She provides treatment for adults and adolescents with a wide variety of emotional and medical concerns. ...

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Know how to conduct a video job interview when hiring employees

As with social media, video technology has greatly influenced our routine workforce functions. For hiring managers, this includes conducting interviews. As companies expand their global reach for candidates, video interviews have proven effective, affordable and time saving. A recent survey found that 63 percent of hiring managers are already conducting interviews via video. Although the practice will not replace face-to-face interviewing, it’s become an excellent tool for casting a wider net when considering candidates.

Amar DhaliwalSenior Vice President, Client Success

Amar Dhaliwal has more than 15 years of Human Capital Management (HCM) and enterprise software experience, and a track record of delivering innovation and a strong customer focus. Prior to his technology career, Dhaliwal worked for a number of g...

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Being an effective leader starts with you and leading by example

Leadership is not something that can be turned on and off for convenience or for taking the easy way out of responding to a particular situation. It requires a commitment to continually educate and develop yourself, nurturing complex relationships and earning the respect of those you lead, those you follow, and those who either regularly or occasionally are part of your life. The journey begins inside. Therefore, the first person you must lead before you can lead others is yourself.

Retired Brig. Gen. Becky HalsteadRetired Brig. Gen. Becky Halstead, founder of STEADFAST Leadership, LLC, author of “24/7: The First

Retired Brig. Gen. Becky Halstead founded her own leader consultancy company, STEADFAST Leadership, LLC, after 27 years of service in the U.S. military and experience as executive director for a leadership consultancy company. She specializes in...

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Create an exceptional workforce to help your business thrive

Building an exceptional workforce is much like playing the game, Jenga. It takes skill and strategic planning to put all the building blocks into place with the help of others. If done correctly, the blocks are stacked into a proud tower. However, if you remove one of the supporting blocks or a wrong block is put into place, the tower can crumble all about you with no hope for recovery. To avoid watching your business collapse around you, steer clear of these common employer mistakes and instead build an exceptional workforce with staying power.

Dean WattersPresident of EverNext HR

As the President of EverNext HR, Dean Watters encompasses over 20 years’ experience in business solutions, outsourcing and the insurance industry. Dean gained his extensive experience while working for various Fortune 500 companies such as ADP, ...

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A technology partner on your company's board can ensure success

Who has your company’s back when it comes to IT risk and investments? Does anyone on the board of directors feel qualified to review technology governance and IT architecture, particularly with regard to integration into the overall strategic plan? It may be time to elevate the conversation so that other leaders recognize what you already know: Your company can’t thrive - and may not survive - without acknowledging that technology is central to success.

Catherine McGuinness and Bob LitschiDirectors

Born and raised in Brooklyn, New York, Catherine graduated with a BA in English Literature from Fordham College. Building a career in executive recruiting from London to New York and ultimately Austin, TX, her work experience spans global execut...

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Protect your heirs and the family business with a succession plan

Michelle Benjamin CEO and founder of Benjamin Enterprises and Pivot Partners Benjamin Enterprises and Pivot Partners

Owning and running a family-owned business is a dream for some of us and a reality for millions of Americans. These businesses run the gamut from a neighborhood restaurant, to a car dealership, to a local dry cleaner. One thing that all businesses, large or small, have in common is the need to have a succession plan. Entrepreneurs are often consumed with the day-to-day management of a growing business, and don’t spend enough time planning for their transition from the business. A planned succession could include your scheduled retirement or the sale of your business for profit.

Michelle BenjaminCEO and founder of Benjamin Enterprises and Pivot Partners

With more than two decades of operational and management experience, Michelle Benjamin has developed a talent management process to save businesses up to 35% off their labor budgets. Her system integrates talent, technology, and processes to con...

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Rules to live by for women to be successful in business

Connie Certusi Executive Vice President and General Manager, Small Business Solutions Sage North America

It’s a great time to be a woman in business. According to the Center for American Progress, 60 percent of undergraduate and master’s degrees are now earned by women, and women make up more than half of the professional workforce. Yet, when it comes to upper management, there’s still a distinct lack of female representation, only about 14 percent of executive officers are women.

Connie CertusiExecutive Vice President and General Manager, Small Business Solutions

Connie leads the start-up and small business solutions business, encompassing Sage One, Sage Accountants Network and Sage 50 Accounting. She is also responsible for the Sage Employer Solutions products. With more than 20 years of experienc...

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Leaders: How and why mindfulness is important in the workplace

Gary M. Douglas Best selling author, founder of Access Consciousness Access Consciousness

Mindfulness is the current term that people are using to try and explain our capacity for greater awareness. The word ‘mindfulness’ can often be misconstrued as spiritual or philosophical in its basis. In talking about mindfulness in the business environment, what you are really after is awareness. Awareness is when you are willing to see everything as it is, without a bias or judgment of what is right or wrong.

Gary M. DouglasBest selling author, founder of Access Consciousness

Best-selling author, international speaker and a sought-after facilitator, Gary Douglas is known for his intensity of awareness and his incredible capacity to facilitate people to ‘know what they know’. He chooses to embody consciousness in ever...

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Influence your team through the power of self reflection

You may find it difficult to influence your teams at work. Individual team members may respond to your attempts at influencing with resistance, passivity, and in extreme cases, even defiance. This can leave leaders feeling frustrated and may also often compromise solid, business results. If you have been attempting to influence your teams by asserting your knowledge, your expertise, your positional authority or status in the organization this may have value, however, it may also be an insufficient approach.

Dan Guerra, Psy.D.Psychologist, Executive Coach, Public Speaker

Dr. Dan Guerra is a licensed clinical psychologist and an executive coach with expertise in stress management and behavioral change. His innovative treatments help
 people emerge better versions of themselves, so they’re more fulfilled
 in thei...

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Developing effective leaders helps retention and productivity

Developing effective leadership directly impacts retention and engagement. As a manager, you have the greatest impact on how your employees will engage with their work. Not only do you need to establish yourself as a trusted leader, you need to ensure that you develop your employees talents so that they can be the most effective at their jobs. Creating a workforce where employees value their own work will help you gain the competitive edge on your competitors by helping boost productivity, moral, and involvement.

Marcia E. Mueller, MA, BCCTalent Development Practice Leader

With a diverse background in Operations Leadership and HR Management, Marcie’s career includes roles as Talent Development Practices Leader and a Senior Coach with IMPACT Group, and previous roles as HR Director and Regional Trainer for a luxury...

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Invest in your business success with an executive education program

Today’s technological, fast paced world is characterized by speed and innovation. As business owners and leaders your primary responsibility is to elicit the best out of your people, especially in terms of innovation and creativity. A significant source of support is an effective executive education program. Here is a compilation of “Dos” and “Don’ts” to support you in increasing your odds of success.

Kevin Black, MA, MBAPrincipal and Founder

Kevin is a veteran army officer and seasoned entrepreneur, nationally recognized for helping leaders and teams increase their ROI through strategic leadership development services. He has helped clients across a variety of industries, from busin...

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Advice for managers on how to successfully coach your employees

Jing Liao Senior Vice President of Human Resources TriNet (NYSE: TNET)

Most every company has an annual or bi-annual review process to help employees advance in their careers. But contrary to popular belief, performance management shouldn’t be the only tool you use to retain, grow and engage your employees. The foundation of any performance management system is built upon ongoing coaching and open dialogue with your employees. Developing structured one-on-one coaching sessions is vital to help individuals reach their full potential and meet or exceed expected results.

Jing LiaoSenior Vice President of Human Resources

Jing Liao joined TriNet in June 2014 as Senior Vice President of Human Resources. In this role, she leads all human resources functions with a strong focus on talent management, culture and scalable processes. Previously, Jing was the Vice Presi...

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Workforce management strategies to eliminate production bottlenecks

One of the primary challenges of production line workforce management is to find and eliminate bottlenecks in production. Though you may be able to eliminate problem areas in a number of different ways, increasing productivity should always be the goal. How you handle employee problems, morale, and production goals are important factors to consider when eliminating bottlenecks. Here is some advice to help.

Louis FloryPresident

Louis Flory is the President for Effex Management Solutions, a company specializing in partnering with clients who require a large volume, contingent workforce. He began his career in the temporary staffing industry and after a short period, he ...

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How managers can help reduce workplace stress for their employees

In these economic times, employees everywhere are feeling stressed and anxious. This can lead to fear, uncertainty and feelings of unrest at work that can result in people being unproductive.

Emotions are contagious and one of the key drivers in stress management. A significant role of the manager in any team is to manage their own emotions, their interactions with others and therefore their health, emotional wellbeing, and effectiveness of the team. Here are 5 do's and 5 don'ts of managing stress in your workplace.

Megan Dalla-CaminaBusiness, career and life strategist and author

Megan Dalla-Camina is a strategist, coach, author and speaker on women, leadership and wellbeing. Having worked in the international business environment for the past 20 years, she has driven strategies for multi-billion dollar corporations in A...

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Business leaders: Improve employee morale, engagement and retention

According to a recent survey, over eighty-three percent of workers in the United States and Canada said they were not happy at work and were intending to seek new job opportunities in 2014!

This does not bode well for us, as leaders.

James M. KerrPartner

James M. Kerr, Partner, BlumShapiro Consulting, is the author of The Executive Checklist (Palgrave Macmillan, 2014). As a management consultant and organizational behaviorist, Jim specializes in strategic planning, corporate transformation and p...

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How to expand your business internationally and take it global

For any company expanding internationally, you are going to need more than a successful product and a great logo to make an impact. Failing to anticipate cultural differences can mean disaster when taking a company global. The world is an incredible and diverse place, and an abundance of wonderful opportunities exist. The U.S. Department of Commerce estimates that 95% of the world’s consumers live outside of the U.S. and two thirds of the world’s purchasing power is located overseas. If done correctly, taking your business global could be they key to continued growth and success.

Melissa LamsonPresident and CEO

Melissa Lamson is a sought after consultant who accelerates the goals of today's business leaders by shaping global mindsets and developing cultural continuity in organizations. Through innovative methods, experienced consultation and customized...

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For best results use technology to train your millennial workforce

Companies around the world are finally feeling the impact of Millennials joining the workforce — and most business leaders don’t know how to get the best out of them.

According to a recent study by Bentley University, 68% of corporate recruiters say that it’s difficult for their organization to manage Millennials, and Gen Y’s preparedness seems to be a big reason why. The study found that 61% of business leaders give colleges and universities a “C” or lower on preparing recent college grads for their first jobs. In fact, 41% even gave their own hires a “C” or lower.

Anthony LyeChief Product Officer

Anthony Lye is the chief product officer at Red Book Connect and is responsible for leading product development and cloud operations for all products, which include hiring, training, scheduling, business intelligence, shift communication, loyalt...

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How to create a team of leaders to help your business thrive

Michelle Benjamin CEO and founder of Benjamin Enterprises and Pivot Partners Benjamin Enterprises and Pivot Partners

From the small startup to the multinational conglomerate, all organizations need leaders and more importantly, a team of leaders to be successful. The workforce is looking for someone to follow. Many organizations struggle with the “how” of creating a successful leadership team. Here is some advice for creating a leadership team for an organization regardless of its size.

Michelle BenjaminCEO and founder of Benjamin Enterprises and Pivot Partners

With more than two decades of operational and management experience, Michelle Benjamin has developed a talent management process to save businesses up to 35% off their labor budgets. Her system integrates talent, technology, and processes to con...

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Select a reliable and trustworthy workforce solutions provider

Michelle Benjamin CEO and founder of Benjamin Enterprises and Pivot Partners Benjamin Enterprises and Pivot Partners

Many small to medium sized businesses are choosing to utilize a workforce solutions company in an effort to reduce their operating costs. Today, there is a wide range of solution providers available offering services from temporary workers to human resources to payroll and accounting services. Like any other business category, there are good providers and not so good providers. Follow this advice to make sure your decision to use a workforce solutions provider is successful and has a positive impact on the corporate bottom line.

Michelle BenjaminCEO and founder of Benjamin Enterprises and Pivot Partners

With more than two decades of operational and management experience, Michelle Benjamin has developed a talent management process to save businesses up to 35% off their labor budgets. Her system integrates talent, technology, and processes to con...

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Modern polling and analysis can help you grow your business

Brad Kayton Co-founder and chief marketing officer 1World Online

“What do my customers want?” is probably the most basic question for any marketer. “What do people really think?” is at the root of most research department initiatives. New tools and the use of online mechanisms have made getting the answers to these base questions easier than ever. But to get this feedback with accuracy, certain steps must be taken. Similarly, specific actions must be avoided. Here are some of the key items to keep in mind.

Brad KaytonCo-founder and chief marketing officer

Brad Kayton is a co-founder and the Chief Marketing Officer. Brad is a serial entrepreneur having co-founded previously 2Wire, Paros Software, Prismiq, 4Home, and Zome Energy. Brad has been a VP of Marketing, CMO, or CEO for the last 15 years. B...

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